Best of 13 cosmetics stores in Memorial
Memorial, a thriving neighborhood in Houston, is home to a variety of cosmetic stores. These establishments offer an extensive selection of beauty products, ranging from makeup and skincare to haircare and fragrances. Shoppers can explore popular brands or discover niche, artisan lines at cosmetics stores in Memorial, all while receiving expert advice and personalized assistance. Whether you're a beauty enthusiast or simply looking to update your routine, these stores cater to a wide range of preferences and budgets.
1. Ulta Beauty
Expert advice, beauty services, rewards program

Ulta, a popular beauty store, has recently opened a new location on the West side of Houston, outside of the Galleria. This is a welcome development for many customers who have previously had to travel far to access the store's wide selection of hair care products. The store offers an excellent range of hair products, including hard-to-find brands like Redken, as well as travel-size products. However, they sometimes run out of popular items, necessitating online orders.
The customer service at Ulta is a major draw for many customers. The staff is generally friendly and helpful, providing excellent service without being overbearing. This is in contrast to stores like Sephora, where customer service can be over the top and intrusive. Additionally, Ulta frequently offers coupons that can be used to save money on purchases. Overall, Ulta is a great destination for anyone looking for high-quality hair care products at affordable prices, as long as you come equipped with the right coupons.
2. SEPHORA in Memorial
Expert advice, free beauty classes, and samples

Sephora offers an excellent selection of cosmetics and skincare products, making it a popular destination for beauty enthusiasts. The staff is consistently helpful and knowledgeable, providing assistance and advice to customers. Another standout feature of Sephora is the cleanliness and organization of the store, making it easy for shoppers to find what they're looking for.
In particular, Sephora stocks all the latest beauty products, ensuring that customers have access to the newest and most innovative options on the market. The store's immaculate and well-planned layout further enhances the shopping experience, making it a pleasure to browse and explore the various products available.
3. L'OCCITANE EN PROVENCE in Memorial
French-inspired products, ethical sourcing, and eco-friendly

The L'OCCITANE store offers a wide variety of high-quality cosmetics and skincare products. Customers can explore a well-organized selection, making it easy to find the perfect product for their needs. The staff at this location are known for their friendliness and helpfulness, providing excellent customer service and contributing to an enjoyable shopping experience.
Visiting this L'OCCITANE store is highly recommended. The top-notch cosmetics and skincare products are displayed in an efficient and inviting manner. The staff's exceptional customer service skills ensure that each customer receives the assistance they need, making for a satisfying and memorable visit. The combination of a great selection and excellent customer service makes this L'OCCITANE location a standout.
4. Innate Cosmetics

5. Bluemercury

6. Bath & Body Works
Seasonal collections, limited-edition products

Bath & Body Works at Memorial City Mall is a popular destination for those seeking cosmetics and beauty products. The store provides a wide range of products, including the latest releases and frequent deals. Bath & Body Works is known for its customer service, and the Memorial City location is no exception. The staff is not only friendly but also knowledgeable, providing assistance and expert guidance to customers looking for products that meet their needs.
In terms of product selection, Bath & Body Works at Memorial City does not disappoint. Whether customers are looking for lotions, body washes, or makeup, they can find a variety of options to choose from. In addition to its own brand, the store also carries products from other popular cosmetic and beauty companies. The store's layout is easy to navigate, making it simple for customers to find what they are looking for. Overall, Bath & Body Works at Memorial City is a must-visit destination for anyone in search of high-quality cosmetics and beauty products.
7. MAC Cosmetics
Professional makeup artists on-site

I recently had a positive experience at a store where I needed to restock my favorite products. Amy, one of the employees, was very helpful and knowledgeable. She great me with a smile, making me feel welcome. I particularly appreciated her guidance since I struggle with oily skin.
Amy suggested a few products that specifically target my skin type, and I'm excited to try them. Her expertise and product knowledge made me confident in my purchases. The interaction with Amy reminded me of the value of excellent customer service. Thanks to her, I left the store feeling satisfied with my shopping experience.
8. Dermalactives

9. Bath & Body Works
Seasonal collections and signature scents

This store offers an excellent selection of cosmetics and beauty products, making it a great destination for beauty enthusiasts. The staff is known for being friendly and helpful, providing assistance and product recommendations when needed.
The variety of cosmetics available is extensive, with products from various high-quality brands. The store is well-organized, making it easy for shoppers to find what they're looking for. The products themselves are top-notch, ensuring that customers are satisfied with their purchases.
10. Estee Lauder

11. Lush Cosmetics Memorial City Mall
Fresh, homemade, and personalized cosmetics

The Lush store in Memorial City is currently closed, its shelves bare and the overall atmosphere sad. It's disappointing since the store was previously open, as confirmed before arrival.
On a more positive note, Lush Memorial City recently unveiled a new store nearby the mall's food court. This location boasts a unique retro product wall, one of only two such walls in Texas. The bath bomb selection is particularly impressive, with a wide array of exciting new choices. This beautiful new store is sure to be a hit with shoppers.
12. SEPHORA
Expert advice, beauty workshops

Charlene, the manager, excels in customer service and left a lasting impression on me from my encounter with her. Her skills are so impressive that I considered how they could be implemented in my own store. On the other hand, the company she works for has significant issues. Despite providing training videos on bias, the company itself exhibits bias.
My experience with this company has been disappointing. The company's customer service is subpar, and they have a bias problem despite providing training on the issue. Charlene, the manager, is a standout employee with exceptional customer service skills that are worth noting and considering for implementation in other businesses.
13. The Perfume Store Inc.

Upon phoning the store, the individual who answered lacked professionalism and failed to greet me in a manner befitting their role. Their demeanor seemed more akin to someone handling personal calls at home, which came across as rather impolite and off-putting.