Best of 18 accessible hotels in San Antonio
"Accessible Hotels in San Antonio" are a sought-after choice for travelers seeking comfort and convenience. These establishments prioritize inclusivity, ensuring that guests with disabilities can move around with ease. With accommodating rooms and facilities, accessible hotels in San Antonio cater to all, making your stay in this historic city enjoyable and hassle-free.
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- 1. Hampton Inn San Antonio-Downtown (River Walk)
- 2. Hilton Palacio del Rio
- 3. Riverwalk Plaza Hotel
- 4. Holiday Inn San Antonio-Riverwalk, an IHG Hotel
- 5. Homewood Suites by Hilton San Antonio-Riverwalk/Downtown
- 6. Drury Plaza Hotel San Antonio Riverwalk
- 7. O'Brien Riverwalk Boutique Hotel
- 8. Hotel Contessa
- 9. The Crockett Hotel
- 10. Home2 Suites by Hilton San Antonio Riverwalk
- 11. Super 8 by Wyndham San Antonio Pearl District / Downtown
- 12. San Antonio Marriott Riverwalk
- 13. Hyatt Place San Antonio/Riverwalk
- 14. Hotel Gibbs Downtown San Antonio Riverwalk
- 15. Hotel Indigo San Antonio-Riverwalk, an IHG Hotel
- 16. Thompson San Antonio – Riverwalk, by Hyatt
- 17. Comfort Suites Alamo/River walk
- 18. Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel
1. Hampton Inn San Antonio-Downtown (River Walk)
Located near the River Walk, offers accessible rooms and amenities
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The Hampton Inn San Antonio Downtown and Hampton Inn & Suites San Antonio-Downtown/Market Square are both conveniently located hotels that offer accessible rooms for guests with mobility impairments. These rooms are equipped with features such as roll-in showers and visual alarms, making them comfortable and convenient for all guests. The staff at both hotels is known for being accommodating and helpful, ensuring that all guests have a positive experience during their stay.
The location of both hotels is ideal for exploring popular tourist destinations in San Antonio. The Alamo and the River Walk are within easy reach, allowing guests to experience the rich history and culture of the city. Additionally, Hampton Inn & Suites San Antonio-Downtown/Market Square is situated near Market Square, a vibrant cultural center that offers shopping, dining, and entertainment options for visitors. Both hotels provide easy access to public transportation, making it convenient for guests to explore the city and its attractions.
The Hampton Inn San Antonio Downtown and Hampton Inn & Suites San Antonio-Downtown/Market Square are both conveniently located hotels that offer accessible rooms for guests with mobility impairments. These rooms are equipped with features such as roll-in showers and visual alarms, making them comfortable and convenient for all guests. The staff at both hotels is known for being accommodating and helpful, ensuring that all guests have a positive experience during their stay.
The location of both hotels is ideal for exploring popular tourist destinations in San Antonio. The Alamo and the River Walk are within easy reach, allowing guests to experience the rich history and culture of the city. Additionally, Hampton Inn & Suites San Antonio-Downtown/Market Square is situated near Market Square, a vibrant cultural center that offers shopping, dining, and entertainment options for visitors. Both hotels provide easy access to public transportation, making it convenient for guests to explore the city and its attractions.
2. Hilton Palacio del Rio
Located along the relaxing San Antonio River Walk and featuring a rooftop pool with stunning views
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The Hilton Palacio del Rio is a highly accessible hotel, located conveniently on the River Walk. Guests have found the staff to be accommodating and the accessible rooms well-equipped with necessary amenities.
This hotel is a great choice for those requiring accessibility features. Its excellent location on the River Walk makes it a desirable option. The accessible rooms offer all the required amenities, and the staff is noted for their helpfulness and attentiveness to guests' needs.
The Hilton Palacio del Rio is a highly accessible hotel, located conveniently on the River Walk. Guests have found the staff to be accommodating and the accessible rooms well-equipped with necessary amenities.
This hotel is a great choice for those requiring accessibility features. Its excellent location on the River Walk makes it a desirable option. The accessible rooms offer all the required amenities, and the staff is noted for their helpfulness and attentiveness to guests' needs.
3. Riverwalk Plaza Hotel
Historic building with modern amenities and a great location
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The Riverwalk Plaza Hotel provided a comfortable and accessible stay. The room featured two queen beds and had extra space to accommodate handicap access needs. The bathroom was well-equipped with accessibility features, including a roll-in shower. The hotel offers a boutique-style experience, with excellent service and a prime location along the San Antonio Riverwalk.
The accessible room at the Riverwalk Plaza Hotel was spacious and provided all the necessary features for a comfortable stay. The room included two queen beds and had enough extra space for easy mobility. The bathroom was specifically designed with accessibility in mind, featuring a roll-in shower for guests with mobility challenges. The hotel's boutique-style comfort and service, situated on the banks of the San Antonio Riverwalk, made for an enjoyable and memorable stay.
The Riverwalk Plaza Hotel provided a comfortable and accessible stay. The room featured two queen beds and had extra space to accommodate handicap access needs. The bathroom was well-equipped with accessibility features, including a roll-in shower. The hotel offers a boutique-style experience, with excellent service and a prime location along the San Antonio Riverwalk.
The accessible room at the Riverwalk Plaza Hotel was spacious and provided all the necessary features for a comfortable stay. The room included two queen beds and had enough extra space for easy mobility. The bathroom was specifically designed with accessibility in mind, featuring a roll-in shower for guests with mobility challenges. The hotel's boutique-style comfort and service, situated on the banks of the San Antonio Riverwalk, made for an enjoyable and memorable stay.
4. Holiday Inn San Antonio-Riverwalk, an IHG Hotel
Located in the vibrant River Walk area, providing guests with scenic views and a variety of dining and entertainment options.
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The Holiday Inn San Antonio-Riverwalk provides accessible guest rooms with features available upon request, ensuring a comfortable stay for all guests. The hotel's entrance and public spaces are wheelchair accessible, making it easy for guests with mobility issues to move around.
The hotel is centrally located on the Riverwalk, providing easy access for all guests. The staff is highly accommodating, ensuring that guests have everything they need for a comfortable stay. This makes the Holiday Inn San Antonio-Riverwalk an excellent choice for guests with mobility issues who want to explore the city's attractions.
The Holiday Inn San Antonio-Riverwalk provides accessible guest rooms with features available upon request, ensuring a comfortable stay for all guests. The hotel's entrance and public spaces are wheelchair accessible, making it easy for guests with mobility issues to move around.
The hotel is centrally located on the Riverwalk, providing easy access for all guests. The staff is highly accommodating, ensuring that guests have everything they need for a comfortable stay. This makes the Holiday Inn San Antonio-Riverwalk an excellent choice for guests with mobility issues who want to explore the city's attractions.
5. Homewood Suites by Hilton San Antonio-Riverwalk/Downtown
Walking distance to popular attractions
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The hotel offers excellent accessibility for guests with mobility challenges, particularly those who use wheelchairs. The room assigned to us was spacious, allowing for easy maneuvering of the wheelchair. Of particular note were the bathroom amenities, which were well-equipped to accommodate my husband's needs.
Furthermore, the hotel's location on the Riverwalk was a significant plus. It provided convenient access to nearby attractions, making it easy for us to get around and explore the surrounding area. The hotel staff was also extremely accommodating, going out of their way to ensure that we had a comfortable and enjoyable stay. Their helpfulness and attentiveness to our needs added greatly to our overall positive experience at the hotel.
The hotel offers excellent accessibility for guests with mobility challenges, particularly those who use wheelchairs. The room assigned to us was spacious, allowing for easy maneuvering of the wheelchair. Of particular note were the bathroom amenities, which were well-equipped to accommodate my husband's needs.
Furthermore, the hotel's location on the Riverwalk was a significant plus. It provided convenient access to nearby attractions, making it easy for us to get around and explore the surrounding area. The hotel staff was also extremely accommodating, going out of their way to ensure that we had a comfortable and enjoyable stay. Their helpfulness and attentiveness to our needs added greatly to our overall positive experience at the hotel.
6. Drury Plaza Hotel San Antonio Riverwalk
Located in the heart of downtown San Antonio, offering stunning views of the city
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The Drury Plaza Hotel is easily accessible with a helpful staff who go out of their way to accommodate guests with mobility issues. They ensure that all needs are met, making for a comfortable and stress-free stay.
As an accessible hotel, Drury Plaza offers spacious and well-equipped rooms that cater to guests with mobility issues. The accommodations exceed expectations, providing a comfortable and convenient place to stay.
The Drury Plaza Hotel is easily accessible with a helpful staff who go out of their way to accommodate guests with mobility issues. They ensure that all needs are met, making for a comfortable and stress-free stay.
As an accessible hotel, Drury Plaza offers spacious and well-equipped rooms that cater to guests with mobility issues. The accommodations exceed expectations, providing a comfortable and convenient place to stay.
7. O'Brien Riverwalk Boutique Hotel
Located in the heart of downtown San Antonio with stunning views of the River Walk
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The O'Brien Riverwalk Boutique Hotel is conveniently located near popular attractions such as the River Walk and The Alamo. Guest rooms are equipped with free internet access, a coffee maker, hair dryer, and ironing facilities. The Alamo museum and La Villita Historic Arts Village are within easy walking distance.
This smoke-free hotel offers comfortable accommodations and convenient amenities including self parking, a business center, and a 24-hour front desk. WiFi in public areas is available at no cost, and other amenities include a computer station, express check-out, and a garden. Guests can request change of towels. The hotel is a short walk to the River Walk.
The O'Brien Riverwalk Boutique Hotel is conveniently located near popular attractions such as the River Walk and The Alamo. Guest rooms are equipped with free internet access, a coffee maker, hair dryer, and ironing facilities. The Alamo museum and La Villita Historic Arts Village are within easy walking distance.
This smoke-free hotel offers comfortable accommodations and convenient amenities including self parking, a business center, and a 24-hour front desk. WiFi in public areas is available at no cost, and other amenities include a computer station, express check-out, and a garden. Guests can request change of towels. The hotel is a short walk to the River Walk.
8. Hotel Contessa
Located in the heart of downtown San Antonio
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Hotel Contessa provides accessible suites, featuring a choice of King or Double Beds. The fitness center and pool at the hotel have 32-inch wide openings and are accessible for guests with disabilities. A self-operating lift is available at the pool for ease of access. Another notable feature of Hotel Contessa is its wheelchair accessibility, which includes a ramp leading to the main entrance.
The hotel's lobby is designed with guests' needs in mind, featuring lowered shelves at the registration desk and accessible guest elevators. These features ensure that guests with disabilities can easily navigate and access the services they need during their stay. Overall, Hotel Contessa is committed to providing a comfortable and accessible experience for all guests, ensuring that they can enjoy their stay without barriers or limitations.
Hotel Contessa provides accessible suites, featuring a choice of King or Double Beds. The fitness center and pool at the hotel have 32-inch wide openings and are accessible for guests with disabilities. A self-operating lift is available at the pool for ease of access. Another notable feature of Hotel Contessa is its wheelchair accessibility, which includes a ramp leading to the main entrance.
The hotel's lobby is designed with guests' needs in mind, featuring lowered shelves at the registration desk and accessible guest elevators. These features ensure that guests with disabilities can easily navigate and access the services they need during their stay. Overall, Hotel Contessa is committed to providing a comfortable and accessible experience for all guests, ensuring that they can enjoy their stay without barriers or limitations.
9. The Crockett Hotel
Built in 1909 with historic charm and modern conveniences
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The Crockett Hotel offers excellent accessibility, making it a convenient choice for guests. The hotel's amenities are top-notch, and the staff is extraordinarily helpful, going out of their way to assist visitors.
The rooms at The Crockett Hotel are clean and comfortable, and the hotel is located in a prime area. The hotel's standout feature is its friendly staff, who provide exceptional service to guests. Overall, The Crockett Hotel is a great choice for those seeking a comfortable and convenient place to stay.
The Crockett Hotel offers excellent accessibility, making it a convenient choice for guests. The hotel's amenities are top-notch, and the staff is extraordinarily helpful, going out of their way to assist visitors.
The rooms at The Crockett Hotel are clean and comfortable, and the hotel is located in a prime area. The hotel's standout feature is its friendly staff, who provide exceptional service to guests. Overall, The Crockett Hotel is a great choice for those seeking a comfortable and convenient place to stay.
10. Home2 Suites by Hilton San Antonio Riverwalk
Newly built hotel with modern amenities
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Home2 Suites by Hilton San Antonio Riverwalk offers accessible accommodations that were appreciated during our stay. The hotel features wide doorways and a roll-in shower, which made our visit more comfortable. The staff was attentive to our needs, and the facilities were excellent, making it a great choice for those requiring accessible accommodations.
We found the hotel to be a wonderful option for accessible accommodations, with thoughtful features such as wide doorways and a roll-in shower. The staff went above and beyond to ensure our needs were met, and the overall quality of the facilities was top-notch. We highly recommend Home2 Suites by Hilton San Antonio Riverwalk for anyone requiring accessible accommodations.
Home2 Suites by Hilton San Antonio Riverwalk offers accessible accommodations that were appreciated during our stay. The hotel features wide doorways and a roll-in shower, which made our visit more comfortable. The staff was attentive to our needs, and the facilities were excellent, making it a great choice for those requiring accessible accommodations.
We found the hotel to be a wonderful option for accessible accommodations, with thoughtful features such as wide doorways and a roll-in shower. The staff went above and beyond to ensure our needs were met, and the overall quality of the facilities was top-notch. We highly recommend Home2 Suites by Hilton San Antonio Riverwalk for anyone requiring accessible accommodations.
11. Super 8 by Wyndham San Antonio Pearl District / Downtown
Close proximity to popular attractions
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The facilities for guests with disabilities at the establishment were found to be adequate, providing the necessary accommodations for those with mobility issues. However, there was room for improvement in terms of overall cleanliness. The accessible room was well-appointed with features such as handrails and a wheelchair-friendly bathroom, making it easy for guests with disabilities to move around and use the facilities.
Unfortunately, the noise from the nearby highway proved to be a significant disturbance during the stay. The constant sound of traffic made it difficult to relax and enjoy the accommodations, which was disappointing given the other positive aspects of the room. While the accessible facilities were commendable, the issue of noise pollution needs to be addressed in order to enhance the overall guest experience.
The facilities for guests with disabilities at the establishment were found to be adequate, providing the necessary accommodations for those with mobility issues. However, there was room for improvement in terms of overall cleanliness. The accessible room was well-appointed with features such as handrails and a wheelchair-friendly bathroom, making it easy for guests with disabilities to move around and use the facilities.
Unfortunately, the noise from the nearby highway proved to be a significant disturbance during the stay. The constant sound of traffic made it difficult to relax and enjoy the accommodations, which was disappointing given the other positive aspects of the room. While the accessible facilities were commendable, the issue of noise pollution needs to be addressed in order to enhance the overall guest experience.
12. San Antonio Marriott Riverwalk
Connected to the Rivercenter Mall
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The hotel, conveniently located on the Riverwalk, is an excellent choice for anyone seeking accessible accommodations. The staff is friendly and goes above and beyond to ensure guests' needs are met, making it an ideal place for anyone requiring accessible amenities.
The hotel offers spacious and well-equipped accessible rooms, providing convenience and comfort for guests. The staff's accommodating attitude and the top-notch accessible amenities make this hotel highly recommendable for anyone in need of accessible accommodations.
The hotel, conveniently located on the Riverwalk, is an excellent choice for anyone seeking accessible accommodations. The staff is friendly and goes above and beyond to ensure guests' needs are met, making it an ideal place for anyone requiring accessible amenities.
The hotel offers spacious and well-equipped accessible rooms, providing convenience and comfort for guests. The staff's accommodating attitude and the top-notch accessible amenities make this hotel highly recommendable for anyone in need of accessible accommodations.
13. Hyatt Place San Antonio/Riverwalk
Offers a riverside location and spacious modern rooms
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The Hyatt Place San Antonio/Riverwalk is a recently renovated hotel that has received accolades for its cleanliness and stylish yet slightly outdated decor. The professional and helpful staff, along with spacious rooms featuring comfortable beds, contribute to its popularity. However, some guests have criticized the design and size of the bathrooms.
Located just a 10-minute walk from The San Antonio River Walk, The Alamo historic site, and the Henry B. Gonzales Convention Center, this non-smoking hotel features an outdoor pool and modern rooms. Each room includes a seating area with a sofa, a 42-inch flat-screen TV, a refrigerator, and a coffee maker, styled with warm colors. Guests can take advantage of the fitness center, business center, and Wi-Fi, all available at no additional charge. The hotel also offers a 24/7 Guest Kitchen, an on-site bakery café, and carryout options. The Hyatt Place San Antonio Riverwalk is conveniently located 10 miles from San Antonio International Airport and a 20-minute drive from SeaWorld Texas.
The Hyatt Place San Antonio/Riverwalk is a recently renovated hotel that has received accolades for its cleanliness and stylish yet slightly outdated decor. The professional and helpful staff, along with spacious rooms featuring comfortable beds, contribute to its popularity. However, some guests have criticized the design and size of the bathrooms.
Located just a 10-minute walk from The San Antonio River Walk, The Alamo historic site, and the Henry B. Gonzales Convention Center, this non-smoking hotel features an outdoor pool and modern rooms. Each room includes a seating area with a sofa, a 42-inch flat-screen TV, a refrigerator, and a coffee maker, styled with warm colors. Guests can take advantage of the fitness center, business center, and Wi-Fi, all available at no additional charge. The hotel also offers a 24/7 Guest Kitchen, an on-site bakery café, and carryout options. The Hyatt Place San Antonio Riverwalk is conveniently located 10 miles from San Antonio International Airport and a 20-minute drive from SeaWorld Texas.
14. Hotel Gibbs Downtown San Antonio Riverwalk
Riverfront location with easy access to dining, shopping, and entertainment.
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Hotel Gibbs is an ideal choice for those seeking an accessible place to stay in downtown San Antonio. The hotel's design includes ramps and elevators, providing easy mobility for guests with disabilities, such as my wheelchair-bound mother. Spacious rooms and well-maintained facilities are just a few of the many positive features that make Hotel Gibbs a standout accommodation option.
Making it an even more attractive choice, Hotel Gibbs boasts an excellent location and accessibility in downtown San Antonio. Its convenient setting, along with the hotel's ramps and elevators, offers guests, particularly those with disabilities, effortless mobility and access to nearby attractions. A comfortable and hassle-free stay is ensured, thanks to the hotel's spacious rooms and well-kept facilities.
Hotel Gibbs is an ideal choice for those seeking an accessible place to stay in downtown San Antonio. The hotel's design includes ramps and elevators, providing easy mobility for guests with disabilities, such as my wheelchair-bound mother. Spacious rooms and well-maintained facilities are just a few of the many positive features that make Hotel Gibbs a standout accommodation option.
Making it an even more attractive choice, Hotel Gibbs boasts an excellent location and accessibility in downtown San Antonio. Its convenient setting, along with the hotel's ramps and elevators, offers guests, particularly those with disabilities, effortless mobility and access to nearby attractions. A comfortable and hassle-free stay is ensured, thanks to the hotel's spacious rooms and well-kept facilities.
15. Hotel Indigo San Antonio-Riverwalk, an IHG Hotel
Located in the heart of San Antonio with beautiful views of the River Walk
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The hotel entrance is designed to be wheelchair accessible, ensuring that guests with mobility challenges can enter and exit the building with ease. All public spaces within the hotel, such as lounges, restaurants, and conference rooms, are also wheelchair accessible, providing equal access to all amenities for guests with disabilities.
In addition to wheelchair accessibility, the hotel offers specialized facilities for disabled guests. Accessible guest rooms are available, which have been designed to meet the needs of guests with disabilities. These rooms are equipped with roll-in showers, providing a safe and convenient bathing experience for guests who use wheelchairs. The provision of such facilities underlines the hotel's commitment to ensuring that all guests, regardless of their abilities, can enjoy a comfortable and inclusive stay.
The hotel entrance is designed to be wheelchair accessible, ensuring that guests with mobility challenges can enter and exit the building with ease. All public spaces within the hotel, such as lounges, restaurants, and conference rooms, are also wheelchair accessible, providing equal access to all amenities for guests with disabilities.
In addition to wheelchair accessibility, the hotel offers specialized facilities for disabled guests. Accessible guest rooms are available, which have been designed to meet the needs of guests with disabilities. These rooms are equipped with roll-in showers, providing a safe and convenient bathing experience for guests who use wheelchairs. The provision of such facilities underlines the hotel's commitment to ensuring that all guests, regardless of their abilities, can enjoy a comfortable and inclusive stay.
16. Thompson San Antonio – Riverwalk, by Hyatt
Located in the heart of San Antonio with stunning views of the river.
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The hotel offers exceptional accessibility and accommodation for guests with disabilities. The staff is attentive and dedicated to meeting the needs of all guests, ensuring equal access and opportunity. This commitment extends to older individuals who may have changing abilities, aiming to provide a seamless experience for all.
Accessibility features are a priority at the hotel, designed to accommodate guests with disabilities and older individuals. The hotel staff is trained to provide attentive service, ensuring all needs are met and a comfortable stay is had by all. This focus on accessibility aims to create a welcoming and inclusive environment for all guests.
The hotel offers exceptional accessibility and accommodation for guests with disabilities. The staff is attentive and dedicated to meeting the needs of all guests, ensuring equal access and opportunity. This commitment extends to older individuals who may have changing abilities, aiming to provide a seamless experience for all.
Accessibility features are a priority at the hotel, designed to accommodate guests with disabilities and older individuals. The hotel staff is trained to provide attentive service, ensuring all needs are met and a comfortable stay is had by all. This focus on accessibility aims to create a welcoming and inclusive environment for all guests.
17. Comfort Suites Alamo/River walk
Recently renovated to provide a modern and comfortable stay experience.
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Comfort Suites Alamo/River Walk is a hotel with great accessibility and convenient locations. It is close to the River Walk and the Alamo, making it an ideal place to stay for tourists who want to explore the city. The staff at the hotel are accommodating and helpful, ensuring that guests have a pleasant stay. The rooms in the hotel are spacious and kept clean, providing a comfortable and relaxing environment for guests.
The hotel has excellent accessibility features, making it an ideal place to stay for guests with mobility issues. Its proximity to the River Walk and the Alamo makes it easy for guests to get around and see the sights. The clean and spacious rooms offer a comfortable and relaxing space for guests to rest and recharge after a long day of sightseeing or business meetings. Overall, Comfort Suites Alamo/River Walk is an excellent choice for anyone looking for a convenient and comfortable place to stay in the city.
Comfort Suites Alamo/River Walk is a hotel with great accessibility and convenient locations. It is close to the River Walk and the Alamo, making it an ideal place to stay for tourists who want to explore the city. The staff at the hotel are accommodating and helpful, ensuring that guests have a pleasant stay. The rooms in the hotel are spacious and kept clean, providing a comfortable and relaxing environment for guests.
The hotel has excellent accessibility features, making it an ideal place to stay for guests with mobility issues. Its proximity to the River Walk and the Alamo makes it easy for guests to get around and see the sights. The clean and spacious rooms offer a comfortable and relaxing space for guests to rest and recharge after a long day of sightseeing or business meetings. Overall, Comfort Suites Alamo/River Walk is an excellent choice for anyone looking for a convenient and comfortable place to stay in the city.
18. Holiday Inn Express San Antonio N-Riverwalk Area, an IHG Hotel
The hotel offers a convenient location near the River Walk and other popular attractions, as well as accessible rooms and facilities
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The front desk staff member's rude behavior, particularly when explaining the parking situation, set a negative tone for the stay. The staff member informally and discourteously instructed me to move my vehicle immediately or face towing, which added stress to my stay. The designated parking area was situated on the other side of the block, a considerable distance from the main entrance, posing difficulties for disabled veterans like myself.
On the positive side, the room was clean, and the bed and pillows provided a comfortable sleeping experience. The hotel offered appealing breakfast options, which was a nice touch. However, there were some drawbacks to the stay. Despite the hotel appearing to have few guests upon my arrival on Sunday, I was assigned an 'accessible' room on the fifth (top) floor. This decision, combined with the staff member's rude behavior, negatively impacted my overall experience during my stay at the hotel.
The front desk staff member's rude behavior, particularly when explaining the parking situation, set a negative tone for the stay. The staff member informally and discourteously instructed me to move my vehicle immediately or face towing, which added stress to my stay. The designated parking area was situated on the other side of the block, a considerable distance from the main entrance, posing difficulties for disabled veterans like myself.
On the positive side, the room was clean, and the bed and pillows provided a comfortable sleeping experience. The hotel offered appealing breakfast options, which was a nice touch. However, there were some drawbacks to the stay. Despite the hotel appearing to have few guests upon my arrival on Sunday, I was assigned an 'accessible' room on the fifth (top) floor. This decision, combined with the staff member's rude behavior, negatively impacted my overall experience during my stay at the hotel.