Best of 20 furniture stores in Phoenix
Furniture Stores in Phoenix: A Comprehensive Guide Phoenix, Arizona's largest city, boasts a thriving furniture market. If you're in the vicinity, exploring furniture stores in Phoenix is a must. From modern designs to traditional pieces, these stores offer a diverse range of products, catering to every taste and budget. Whether you're a Phoenix resident or a visitor, this guide ensures you'll find the perfect furniture piece for your home.
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- 1. Living Spaces
- 2. Mor Furniture for Less
- 3. Mega Furniture
- 4. Del Sol Furniture & Mattress
- 5. American Freight Furniture, Mattress, Appliance
- 6. Nick's Furniture
- 7. Furniture Affair
- 8. Mega Furniture
- 9. Mega Furniture
- 10. Bob's Discount Furniture and Mattress Store
- 11. Del Sol Furniture & Mattress
- 12. The Mansion Furniture
- 13. MNM FURNITURE
- 14. Urban Southwest
- 15. La Bodega Furniture
- 16. Ashley Store
- 17. Phoenix Sofa Factory
- 18. Copenhagen Imports
- 19. Furniture & Mattress World
- 20. Furniture N More
1. Living Spaces
Pet-friendly community with resort-style pool
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The author regrets not reading reviews before purchasing from Living Spaces. The item in question is a sectional that cost $5600, and the author is disappointed with the quality of the product for the price. Specifically, the sectional's pieces do not line up correctly, making it impossible to link them together. As a result, the author advises against purchasing from Living Spaces.
Furthermore, the author had opted for the care-free warranty due to an ongoing insurance claim. However, this process turned out to be a hassle. The author's experience with Living Spaces has been negative, and they caution potential customers to be wary of the company's products and services.
The author regrets not reading reviews before purchasing from Living Spaces. The item in question is a sectional that cost $5600, and the author is disappointed with the quality of the product for the price. Specifically, the sectional's pieces do not line up correctly, making it impossible to link them together. As a result, the author advises against purchasing from Living Spaces.
Furthermore, the author had opted for the care-free warranty due to an ongoing insurance claim. However, this process turned out to be a hassle. The author's experience with Living Spaces has been negative, and they caution potential customers to be wary of the company's products and services.
2. Mor Furniture for Less
Frequent sales and discounts offered
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The author warns against ordering a mattress from Mor, despite a TV commercial advertising that they would take the old one. The claim turned out to be false, and the customer was left to dispose of the old mattress themselves. Additionally, the author experienced poor service when purchasing a recliner from Mor. The switch went out after a few months, and the warranty service sent a technician who was unable to fix it. The replacement part will take 8-10 weeks to arrive, leaving the customer without a functioning recliner.
Mor's customer service is criticized for being unhelpful, with the company stating that there is no way to expedite the delivery of the replacement part. The author advises potential customers to avoid Mor due to their terrible customer service and poor quality furniture. The recliner purchased from Mor required a repair within a few months, and the wait time for the replacement part is unreasonably long. Overall, the author's experience with Mor was negative, and they recommend shoppers to consider other furniture stores.
The author warns against ordering a mattress from Mor, despite a TV commercial advertising that they would take the old one. The claim turned out to be false, and the customer was left to dispose of the old mattress themselves. Additionally, the author experienced poor service when purchasing a recliner from Mor. The switch went out after a few months, and the warranty service sent a technician who was unable to fix it. The replacement part will take 8-10 weeks to arrive, leaving the customer without a functioning recliner.
Mor's customer service is criticized for being unhelpful, with the company stating that there is no way to expedite the delivery of the replacement part. The author advises potential customers to avoid Mor due to their terrible customer service and poor quality furniture. The recliner purchased from Mor required a repair within a few months, and the wait time for the replacement part is unreasonably long. Overall, the author's experience with Mor was negative, and they recommend shoppers to consider other furniture stores.
3. Mega Furniture
Knowledgeable and helpful staff
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Several months ago, I visited this store and contemplated buying a bedroom set but ultimately decided against it. Recently, I returned with the intention of furnishing our new house. Trenadee, one of the store's employees, was extremely helpful in assisting me in finding the perfect pieces to meet my needs.
My previous experience at the store did not prepare me for the excellent customer service I received during this visit. Trenadee went above and beyond to help me find furniture that fit both my style and budget. I was able to find everything I needed for my new house, and I am grateful for Trenadee's assistance in making the process smooth and enjoyable.
Several months ago, I visited this store and contemplated buying a bedroom set but ultimately decided against it. Recently, I returned with the intention of furnishing our new house. Trenadee, one of the store's employees, was extremely helpful in assisting me in finding the perfect pieces to meet my needs.
My previous experience at the store did not prepare me for the excellent customer service I received during this visit. Trenadee went above and beyond to help me find furniture that fit both my style and budget. I was able to find everything I needed for my new house, and I am grateful for Trenadee's assistance in making the process smooth and enjoyable.
4. Del Sol Furniture & Mattress
Custom orders and delivery services available
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The purchase of a new sectional took place at a furniture store located on 35th Avenue and Bell Rd. The staff, including Barry and Greg, were commended for their friendliness, helpfulness, professionalism, and efficiency. They answered all questions and provided excellent service.
A positive experience was reported at Del Sol furniture, known for their knowledgeable and professional staff. The delivery of the purchased items was on time and uneventful, leading to a high recommendation for the company. Both the staff and delivery service contributed to the overall satisfaction of the customer.
The purchase of a new sectional took place at a furniture store located on 35th Avenue and Bell Rd. The staff, including Barry and Greg, were commended for their friendliness, helpfulness, professionalism, and efficiency. They answered all questions and provided excellent service.
A positive experience was reported at Del Sol furniture, known for their knowledgeable and professional staff. The delivery of the purchased items was on time and uneventful, leading to a high recommendation for the company. Both the staff and delivery service contributed to the overall satisfaction of the customer.
5. American Freight Furniture, Mattress, Appliance
Outlet prices, warranty options, and delivery services
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I purchased furniture from a company, but as they were unable to deliver it at the promised time, I decided to cancel the order and requested a refund. After waiting for three weeks, I received a check in the mail, however, to my dismay, it was not valid and got rejected by my bank. I was disappointed with their delivery time and the refund process.
On a positive note, I recently bought a refrigerator from the same company, and I think the price was reasonable. It has been only a few hours since it was installed, and I hope it functions well without any problems. Although I had a negative experience with the furniture delivery and refund, I am keeping my fingers crossed that the refrigerator works smoothly.
I purchased furniture from a company, but as they were unable to deliver it at the promised time, I decided to cancel the order and requested a refund. After waiting for three weeks, I received a check in the mail, however, to my dismay, it was not valid and got rejected by my bank. I was disappointed with their delivery time and the refund process.
On a positive note, I recently bought a refrigerator from the same company, and I think the price was reasonable. It has been only a few hours since it was installed, and I hope it functions well without any problems. Although I had a negative experience with the furniture delivery and refund, I am keeping my fingers crossed that the refrigerator works smoothly.
6. Nick's Furniture
Expert design consultation and custom orders available
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Jayden and James, who provided great service with quick delivery, were exceptional to deal with and went above and beyond. On the other hand, there was a disappointing experience with Nick's Furniture. A 5-piece bedroom set was purchased from them in August 2023, which broke in half by January 2
Jayden and James, who provided great service with quick delivery, were exceptional to deal with and went above and beyond. On the other hand, there was a disappointing experience with Nick's Furniture. A 5-piece bedroom set was purchased from them in August 2023, which broke in half by January 2
7. Furniture Affair
Friendly and knowledgeable customer service
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In October 2019, the speaker and their partner purchased six new dining room chairs from Furniture Affair. However, they have experienced issues with the quality of the chairs. One of the chairs collapsed, and the leather finish on the remaining five chairs is now flaking off.
On the other hand, the customer service at Furniture Affair has been excellent. The interior decorators were particularly helpful, with Herb going above and beyond to assist the speaker. The speaker was able to find a unique couch they had been searching for for four years, as well as numerous other decorative items for their room. Thanks to Herb's help, the speaker's boring bookcase is now interesting and filled with unique treasures.
In October 2019, the speaker and their partner purchased six new dining room chairs from Furniture Affair. However, they have experienced issues with the quality of the chairs. One of the chairs collapsed, and the leather finish on the remaining five chairs is now flaking off.
On the other hand, the customer service at Furniture Affair has been excellent. The interior decorators were particularly helpful, with Herb going above and beyond to assist the speaker. The speaker was able to find a unique couch they had been searching for for four years, as well as numerous other decorative items for their room. Thanks to Herb's help, the speaker's boring bookcase is now interesting and filled with unique treasures.
8. Mega Furniture
Knowledgeable and friendly staff
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Mega Furniture provides a fairly extensive selection of furniture pieces, although the customer service experience requires improvement. Specifically, there were significant delays in receiving assistance during our visit. In terms of the furniture itself, Mega Furniture boasts a diverse array of styles. However, it's important to note that the quality of certain items has raised concerns. As a result, customers are advised to thoroughly inspect furniture before purchasing to ensure satisfaction.
Summarizing the above, Mega Furniture offers a broad choice of furniture styles, but its customer service leaves room for enhancement. Delays in assistance were observed, and concerns about the quality of select items have been noted. To avoid potential disappointment, customers should meticulously inspect furniture before buying.
Mega Furniture provides a fairly extensive selection of furniture pieces, although the customer service experience requires improvement. Specifically, there were significant delays in receiving assistance during our visit. In terms of the furniture itself, Mega Furniture boasts a diverse array of styles. However, it's important to note that the quality of certain items has raised concerns. As a result, customers are advised to thoroughly inspect furniture before purchasing to ensure satisfaction.
Summarizing the above, Mega Furniture offers a broad choice of furniture styles, but its customer service leaves room for enhancement. Delays in assistance were observed, and concerns about the quality of select items have been noted. To avoid potential disappointment, customers should meticulously inspect furniture before buying.
9. Mega Furniture
Knowledgeable and friendly staff
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A customer had an issue with water spilling on their table, causing bubbles in the laminate due to penetration. They reached out to the company, who initially said they would contact the manufacturer and respond within 72 hours. However, a week later and with no response, the customer followed up. The company then informed them that the manufacturer would not cover water spills under warranty and that the customer did not have accidental protection. The customer is frustrated with the company's lack of response and poor customer service.
In response, the customer strongly advises against doing business with this company. They feel that the company has poor customer service and that they are criminal in their practices. After spending nearly $5,000, the customer has learned their lesson and warns others to avoid this company. They believe that the company should not be in business given their experience.
A customer had an issue with water spilling on their table, causing bubbles in the laminate due to penetration. They reached out to the company, who initially said they would contact the manufacturer and respond within 72 hours. However, a week later and with no response, the customer followed up. The company then informed them that the manufacturer would not cover water spills under warranty and that the customer did not have accidental protection. The customer is frustrated with the company's lack of response and poor customer service.
In response, the customer strongly advises against doing business with this company. They feel that the company has poor customer service and that they are criminal in their practices. After spending nearly $5,000, the customer has learned their lesson and warns others to avoid this company. They believe that the company should not be in business given their experience.
10. Bob's Discount Furniture and Mattress Store
Friendly service, in-store financing
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The speaker had a negative experience with a sales representative on the phone who seemed more interested in making a sale than providing good customer service. They also had issues with a salesperson in Southington, Connecticut, who lied about having the same merchandise that had previously broken. The speaker had to order a wedge pillow twice due to long shipping delays, and other items such as a bed protector and memory foam pillow were also poor quality. They feel that the items are overpriced and not a good value.
On the other hand, the speaker had a great experience at Bob's when purchasing a chair. Rhea, the sales representative, was patient and attentive, showing them many options and checking in on them as they deliberated. The store manager, Asenath, was also friendly and helpful in the purchasing process. The speaker was impressed with the variety of options in their desired price range and would like to return for the good products and service.
The speaker had a negative experience with a sales representative on the phone who seemed more interested in making a sale than providing good customer service. They also had issues with a salesperson in Southington, Connecticut, who lied about having the same merchandise that had previously broken. The speaker had to order a wedge pillow twice due to long shipping delays, and other items such as a bed protector and memory foam pillow were also poor quality. They feel that the items are overpriced and not a good value.
On the other hand, the speaker had a great experience at Bob's when purchasing a chair. Rhea, the sales representative, was patient and attentive, showing them many options and checking in on them as they deliberated. The store manager, Asenath, was also friendly and helpful in the purchasing process. The speaker was impressed with the variety of options in their desired price range and would like to return for the good products and service.
11. Del Sol Furniture & Mattress
Friendly customer service and financing options
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The reviews for the store consistently praise the dedicated staff, with Maricela Rodriguez and Yasmin Castro receiving special mention for their professional, friendly, and patient demeanor. Customers appreciate their willingness to go the extra mile, making shopping experiences memorable and providing valuable assistance with purchasing decisions.
Starting off, I would like to express my gratitude towards Marco for his exceptional customer service. He was extremely patient in answering all my wife's questions and helped us find a suitable financing option.
The reviews for the store consistently praise the dedicated staff, with Maricela Rodriguez and Yasmin Castro receiving special mention for their professional, friendly, and patient demeanor. Customers appreciate their willingness to go the extra mile, making shopping experiences memorable and providing valuable assistance with purchasing decisions.
Starting off, I would like to express my gratitude towards Marco for his exceptional customer service. He was extremely patient in answering all my wife's questions and helped us find a suitable financing option.
12. The Mansion Furniture
Spacious showroom, knowledgeable staff, custom orders available
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The Mansion provided an excellent experience for me. The owner was exceptionally helpful, ensuring that all my needs were met. I am very pleased with the service I received. My order, a Michael Amini desk, was delivered within ten days, which was impressive.
I would highly recommend The Mansion as a company to order from. The team is quick, efficient, and professional. They made light work of bringing in and assembling the equipment I ordered. Their expertise and dedication to their work are commendable. Overall, I am extremely satisfied with my experience with The Mansion.
The Mansion provided an excellent experience for me. The owner was exceptionally helpful, ensuring that all my needs were met. I am very pleased with the service I received. My order, a Michael Amini desk, was delivered within ten days, which was impressive.
I would highly recommend The Mansion as a company to order from. The team is quick, efficient, and professional. They made light work of bringing in and assembling the equipment I ordered. Their expertise and dedication to their work are commendable. Overall, I am extremely satisfied with my experience with The Mansion.
13. MNM FURNITURE
14. Urban Southwest
15. La Bodega Furniture
Knowledgeable and friendly customer service
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The store received better ratings for cost, but the delivery and assembly process were subpar. The furniture selection, including bedroom and living room sets with accompanying coffee and end tables, appeared impressive in-store. However, the delivery process was criticized for being unprofessional, and the delivery team was reluctant to assemble the furniture.
The customer service was commendable, as the boy who assisted was both friendly and attentive, providing excellent service. Despite the issues with the delivery and assembly, the service provided by the assistant was a positive aspect of the shopping experience.
The store received better ratings for cost, but the delivery and assembly process were subpar. The furniture selection, including bedroom and living room sets with accompanying coffee and end tables, appeared impressive in-store. However, the delivery process was criticized for being unprofessional, and the delivery team was reluctant to assemble the furniture.
The customer service was commendable, as the boy who assisted was both friendly and attentive, providing excellent service. Despite the issues with the delivery and assembly, the service provided by the assistant was a positive aspect of the shopping experience.
16. Ashley Store
Design consultation and financing options
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Many customers have reported poor experiences with Ashley HomeStore, with 18 out of the last 25 reviews giving only one or two stars. The main issues cited are poor customer service and damaged items upon delivery. One customer shares their experience of purchasing wall art online, which was delivered while they were out of town. Five days after delivery, they discovered that the item was damaged.
The return policy at Ashley HomeStore has also been criticized by customers for both in-store and online purchases. It adds to the frustration of customers who have received damaged items and faced difficulties in getting satisfactory customer service. The onerous return process and unhelpful customer service representatives have left many customers feeling dissatisfied and disappointed with their shopping experience at Ashley HomeStore.
Many customers have reported poor experiences with Ashley HomeStore, with 18 out of the last 25 reviews giving only one or two stars. The main issues cited are poor customer service and damaged items upon delivery. One customer shares their experience of purchasing wall art online, which was delivered while they were out of town. Five days after delivery, they discovered that the item was damaged.
The return policy at Ashley HomeStore has also been criticized by customers for both in-store and online purchases. It adds to the frustration of customers who have received damaged items and faced difficulties in getting satisfactory customer service. The onerous return process and unhelpful customer service representatives have left many customers feeling dissatisfied and disappointed with their shopping experience at Ashley HomeStore.
17. Phoenix Sofa Factory
Made-to-order sofas with fast turnaround
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The furniture we purchased from this store has been a great addition to our home. We bought a couch a few months ago and it is a standout piece in our living room. The quality is exceptional and it is also incredibly comfortable. Our positive experience with the furniture and the store's service has prompted us to consider purchasing more pieces from them in the future.
During our shopping experience, George was particularly helpful and knowledgeable. He took the time to explain the different furniture options and the quality of each one. George's expertise was evident and it helped us to make an informed decision about our purchase. Overall, we are extremely happy with our new couch and our experience with the store.
The furniture we purchased from this store has been a great addition to our home. We bought a couch a few months ago and it is a standout piece in our living room. The quality is exceptional and it is also incredibly comfortable. Our positive experience with the furniture and the store's service has prompted us to consider purchasing more pieces from them in the future.
During our shopping experience, George was particularly helpful and knowledgeable. He took the time to explain the different furniture options and the quality of each one. George's expertise was evident and it helped us to make an informed decision about our purchase. Overall, we are extremely happy with our new couch and our experience with the store.
18. Copenhagen Imports
Featuring products from Denmark and other Scandinavian countries
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Copenhagen, a furniture store in Scottsdale, offers great style and quality at affordable prices. A customer who moved from New York to Scottsdale found Copenhagen to be the perfect place to furnish their new home with contemporary furniture.
The furniture from Copenhagen is beautifully crafted, well-designed, and comfortable. The customer was particularly impressed with the assistance they received from Jan, who was helpful and nice. Jan assisted the customer in selecting pieces that fit their home's design, enabling them to accomplish their goals.
Copenhagen, a furniture store in Scottsdale, offers great style and quality at affordable prices. A customer who moved from New York to Scottsdale found Copenhagen to be the perfect place to furnish their new home with contemporary furniture.
The furniture from Copenhagen is beautifully crafted, well-designed, and comfortable. The customer was particularly impressed with the assistance they received from Jan, who was helpful and nice. Jan assisted the customer in selecting pieces that fit their home's design, enabling them to accomplish their goals.
19. Furniture & Mattress World
Friendly and knowledgeable staff
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The service provided by this Arizona store is truly exceptional. They manage to maintain a friendly and family-oriented atmosphere, which makes for a welcoming and comfortable experience. Even when we walked in at 1pm, they went above and beyond to accommodate us with same-day delivery. The staff's eagerness to help and work with all customers is commendable, leaving a positive and lasting impression.
The customer service we received while searching for the perfect mattress was top-notch. Their expertise and assistance helped us make the right choice, and the arrangement of same-day delivery was a pleasant surprise. It's clear that their commitment to their customers is outstanding. I highly recommend visiting this store if you're in need of a mattress or any other furniture item. You can expect a high level of service and respect throughout the entire process.
The service provided by this Arizona store is truly exceptional. They manage to maintain a friendly and family-oriented atmosphere, which makes for a welcoming and comfortable experience. Even when we walked in at 1pm, they went above and beyond to accommodate us with same-day delivery. The staff's eagerness to help and work with all customers is commendable, leaving a positive and lasting impression.
The customer service we received while searching for the perfect mattress was top-notch. Their expertise and assistance helped us make the right choice, and the arrangement of same-day delivery was a pleasant surprise. It's clear that their commitment to their customers is outstanding. I highly recommend visiting this store if you're in need of a mattress or any other furniture item. You can expect a high level of service and respect throughout the entire process.
20. Furniture N More
Friendly customer service, knowledgeable staff.
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Furniture N More in Phoenix, Arizona offers a wide selection of home furniture, including bedroom, living room, dining room, kids, and office furniture, as well as mattresses, rugs, and accessories from major brands at discounted prices.
Previously disappointed with service at another furniture store, I visited Furniture N More and found what I was looking for at a price comparable to the other store. However, the customer service I received from store manager Jerry was exceptional. I appreciated that they were not pushy and gave me a good deal. I ended up paying a bit more but was satisfied with the better customer service I received.
Furniture N More in Phoenix, Arizona offers a wide selection of home furniture, including bedroom, living room, dining room, kids, and office furniture, as well as mattresses, rugs, and accessories from major brands at discounted prices.
Previously disappointed with service at another furniture store, I visited Furniture N More and found what I was looking for at a price comparable to the other store. However, the customer service I received from store manager Jerry was exceptional. I appreciated that they were not pushy and gave me a good deal. I ended up paying a bit more but was satisfied with the better customer service I received.