Best of 20 mattress stores in Chicago
When it comes to finding the perfect place to purchase a new mattress, Chicago residents have a wide range of options to choose from. Mattress stores in Chicago offer a variety of brands, styles, and price points, making it easy to find the perfect mattress for your needs and budget. From cozy boutique shops to larger retailers, these Chicago-based mattress stores provide expert knowledge and a comfortable shopping experience.
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- 1. Mattress Firm Elston Avenue
- 2. American Mattress
- 3. Mattress Firm North Halsted
- 4. American Mattress
- 5. Mattress Firm Bridgeport
- 6. Mattress Firm Wicker Park
- 7. Mattress Firm South Loop West
- 8. Mattress Firm Clybourn Galleria
- 9. Mattress Firm Streeterville
- 10. Mattress Firm Roscoe Village
- 11. Mattress Firm Broadway Square
- 12. American Mattress
- 13. Mattress Firm Ford City Mall
- 14. Bob's Discount Furniture and Mattress Store
- 15. Mattress Firm Pulaski Promenade
- 16. Discount Mattress
- 17. Mattress Avenue
- 18. Mattress Firm Clearance Center West Fullerton
- 19. American Mattress
- 20. Chicago Mattress Direct
1. Mattress Firm Elston Avenue
Knowledgeable and helpful staff
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The store experience was exceptional, with Marco providing outstanding service. His attentiveness, knowledge, and politeness were crucial to the purchase decision. Without his guidance, there was a high chance of leaving without buying anything. It is highly recommended to seek his assistance.
Uber's customer service was impressive. The representative was knowledgeable and friendly, taking the time to understand the customer's specific needs. By matching the sleeping position with the appropriate firmness, Uber's customer service went above and beyond to ensure a positive experience.
The store experience was exceptional, with Marco providing outstanding service. His attentiveness, knowledge, and politeness were crucial to the purchase decision. Without his guidance, there was a high chance of leaving without buying anything. It is highly recommended to seek his assistance.
Uber's customer service was impressive. The representative was knowledgeable and friendly, taking the time to understand the customer's specific needs. By matching the sleeping position with the appropriate firmness, Uber's customer service went above and beyond to ensure a positive experience.
2. American Mattress
Knowledgeable and helpful staff
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The store visit was a positive experience, with the salespeople providing ample time for decision-making and creating a pressure-free environment. This welcoming approach was much appreciated and contributed to a satisfying shopping experience.
The store itself was clean, well-organized, and featured a wide range of mattresses. The friendly and helpful staff were an asset to the overall experience. Based on the seamless and pleasant interaction, I would highly recommend this store to others.
The store visit was a positive experience, with the salespeople providing ample time for decision-making and creating a pressure-free environment. This welcoming approach was much appreciated and contributed to a satisfying shopping experience.
The store itself was clean, well-organized, and featured a wide range of mattresses. The friendly and helpful staff were an asset to the overall experience. Based on the seamless and pleasant interaction, I would highly recommend this store to others.
3. Mattress Firm North Halsted
Ad adjustable base experts
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Buying a new bed can be a daunting task, but our experience was exceptional, thanks to the exceptional service we received. Ezequiel, our guide throughout the process, was patient, helpful, and ensured we were informed every step of the way. The store offered a great selection of beds, and we were able to find a Stearns & Foster mattress at an excellent price.
Nick, our salesman, was knowledgeable and upfront, providing honest and accurate information about the products. We were impressed with his expertise and authenticity, making our purchasing decision easy and stress-free. Overall, our experience with the store and their staff was positive, leaving us satisfied with our new bed and the excellent customer service we received.
Buying a new bed can be a daunting task, but our experience was exceptional, thanks to the exceptional service we received. Ezequiel, our guide throughout the process, was patient, helpful, and ensured we were informed every step of the way. The store offered a great selection of beds, and we were able to find a Stearns & Foster mattress at an excellent price.
Nick, our salesman, was knowledgeable and upfront, providing honest and accurate information about the products. We were impressed with his expertise and authenticity, making our purchasing decision easy and stress-free. Overall, our experience with the store and their staff was positive, leaving us satisfied with our new bed and the excellent customer service we received.
4. American Mattress
Knowledgeable staff and financing options
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This mattress store offers an extensive selection, ensuring that customers can find the perfect mattress for their needs. I had a fantastic experience there, with friendly sales staff who did not pressure me into making a decision.
The sales team at this mattress store is highly knowledgeable and able to provide valuable assistance in selecting the right mattress. During my visit, I found the perfect mattress for my needs and appreciated the low-pressure approach of the staff. Their expertise and customer service made the shopping experience enjoyable and stress-free.
This mattress store offers an extensive selection, ensuring that customers can find the perfect mattress for their needs. I had a fantastic experience there, with friendly sales staff who did not pressure me into making a decision.
The sales team at this mattress store is highly knowledgeable and able to provide valuable assistance in selecting the right mattress. During my visit, I found the perfect mattress for my needs and appreciated the low-pressure approach of the staff. Their expertise and customer service made the shopping experience enjoyable and stress-free.
5. Mattress Firm Bridgeport
Knowledgeable staff and financing options
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I have always been a fan of the sales staff at this particular store, with Daniel being a standout. The purchasing process was smooth and quick, taking no more than an hour of my time. I decided to buy a mattress, a frame, and a protector.
However, I encountered an issue after making my purchase. I returned the mattress, which I had bought a mere month ago, hoping to exchange it for a better one. Unfortunately, the return process was not as straightforward as I had hoped. I took the mattress back home, and despite initial hesitation, I ended up buying a new one, though at a higher price than the original.
I have always been a fan of the sales staff at this particular store, with Daniel being a standout. The purchasing process was smooth and quick, taking no more than an hour of my time. I decided to buy a mattress, a frame, and a protector.
However, I encountered an issue after making my purchase. I returned the mattress, which I had bought a mere month ago, hoping to exchange it for a better one. Unfortunately, the return process was not as straightforward as I had hoped. I took the mattress back home, and despite initial hesitation, I ended up buying a new one, though at a higher price than the original.
6. Mattress Firm Wicker Park
Knowledgeable staff and comfortable showroom
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Thomas provided an outstanding customer service experience due to his professionalism, attentiveness, and product knowledge. He made shopping stress-free and even enjoyable for his customers. Vince also offered excellent service, being personable and providing multiple options based on his customers' needs.
Both Thomas and Vince demonstrated professionalism and product knowledge while maintaining a personable demeanor. They took the time to understand what their customers were looking for and offered appropriate suggestions. Their attentiveness ensured a stress-free shopping experience, leaving a positive impression on their customers, who appreciated their dedication to providing exceptional service.
Thomas provided an outstanding customer service experience due to his professionalism, attentiveness, and product knowledge. He made shopping stress-free and even enjoyable for his customers. Vince also offered excellent service, being personable and providing multiple options based on his customers' needs.
Both Thomas and Vince demonstrated professionalism and product knowledge while maintaining a personable demeanor. They took the time to understand what their customers were looking for and offered appropriate suggestions. Their attentiveness ensured a stress-free shopping experience, leaving a positive impression on their customers, who appreciated their dedication to providing exceptional service.
7. Mattress Firm South Loop West
Expert help and customized recommendations
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The salesperson, Victor, was very helpful and knowledgeable about the different mattress options available. With a wide variety of inventory to choose from and limited time to test them, Victor was able to narrow down the choices based on the customer's personal preferences. This tailored approach allowed the customer to make an informed decision and feel confident in their purchase.
Additionally, a kind older woman also provided excellent customer service. Although her name is forgotten, her helpfulness and attentiveness left a positive impression. She ensured the customer was satisfied with their selection before the purchase was made. As a result, the customer was able to leave with a new mattress on the same day. Overall, the exceptional service provided by both Victor and the older woman made for a highly recommendable shopping experience.
The salesperson, Victor, was very helpful and knowledgeable about the different mattress options available. With a wide variety of inventory to choose from and limited time to test them, Victor was able to narrow down the choices based on the customer's personal preferences. This tailored approach allowed the customer to make an informed decision and feel confident in their purchase.
Additionally, a kind older woman also provided excellent customer service. Although her name is forgotten, her helpfulness and attentiveness left a positive impression. She ensured the customer was satisfied with their selection before the purchase was made. As a result, the customer was able to leave with a new mattress on the same day. Overall, the exceptional service provided by both Victor and the older woman made for a highly recommendable shopping experience.
8. Mattress Firm Clybourn Galleria
Knowledgeable staff and excellent customer service
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Jackie's expertise and efficient service made my visit to the store a great experience. I was able to complete my purchase in just over an hour, thanks to Jackie's knowledge and assistance.
My mattress-buying experience with Deandre was the best I've ever had. His extensive knowledge of the products offered in the store set him apart from other salespeople I've encountered. Deandre walked me through all of my options within my budget, providing excellent customer service without being pushy or using high-pressure sales tactics. Overall, the customer service I received was top-notch.
Jackie's expertise and efficient service made my visit to the store a great experience. I was able to complete my purchase in just over an hour, thanks to Jackie's knowledge and assistance.
My mattress-buying experience with Deandre was the best I've ever had. His extensive knowledge of the products offered in the store set him apart from other salespeople I've encountered. Deandre walked me through all of my options within my budget, providing excellent customer service without being pushy or using high-pressure sales tactics. Overall, the customer service I received was top-notch.
9. Mattress Firm Streeterville
Expertise and personalized service
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The individual had a terrible experience with a company, feeling deceived and scammed. They wanted to cancel their order and receive a refund, but the company made it difficult for them, even going as far as hanging up on them. The customer is frustrated with the company's unprofessional behavior and intends to take further action if necessary. They are still waiting for their order to be cancelled and their refund to be processed.
Despite the negative experience of one customer, another individual had a positive experience with the same store. John, an employee of the store, was helpful and knowledgeable, assisting the customer in finding exactly what they were looking for. The customer was pleased with their experience and highly recommends the store.
The individual had a terrible experience with a company, feeling deceived and scammed. They wanted to cancel their order and receive a refund, but the company made it difficult for them, even going as far as hanging up on them. The customer is frustrated with the company's unprofessional behavior and intends to take further action if necessary. They are still waiting for their order to be cancelled and their refund to be processed.
Despite the negative experience of one customer, another individual had a positive experience with the same store. John, an employee of the store, was helpful and knowledgeable, assisting the customer in finding exactly what they were looking for. The customer was pleased with their experience and highly recommends the store.
10. Mattress Firm Roscoe Village
Knowledgeable and helpful staff
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The staff at the Roscoe Village location is very helpful and friendly. One employee, named Greg, is particularly notable for his assistance. The manager, Omar, and his associate, Victor, also stand out for their exceptional customer service. They were kind, knowledgeable, and extremely helpful, making the process of making a major life purchase much smoother.
Overall, the service at this location is highly recommendable. Customers can expect to be greeted by staff who are willing to go above and beyond to ensure their needs are met. Whether you are looking to make a major purchase or simply have a question, the staff at this location are equipped to provide you with the assistance you need.
The staff at the Roscoe Village location is very helpful and friendly. One employee, named Greg, is particularly notable for his assistance. The manager, Omar, and his associate, Victor, also stand out for their exceptional customer service. They were kind, knowledgeable, and extremely helpful, making the process of making a major life purchase much smoother.
Overall, the service at this location is highly recommendable. Customers can expect to be greeted by staff who are willing to go above and beyond to ensure their needs are met. Whether you are looking to make a major purchase or simply have a question, the staff at this location are equipped to provide you with the assistance you need.
11. Mattress Firm Broadway Square
Knowledgeable and helpful staff
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The customer service experience was exceptional, with the new mattress arriving in just three days. The process was seamless, efficient, and quick. The company is highly recommended to anyone in search of a new mattress.
Luis is the standout employee at the company, known for his transparency and extensive product knowledge. Customers who have interacted with him have praised his wonderful demeanor and have highly recommended him for his exceptional help and guidance. His personable approach has led to many customers getting great deals on their purchases. Anyone looking for a new mattress should definitely seek him out.
The customer service experience was exceptional, with the new mattress arriving in just three days. The process was seamless, efficient, and quick. The company is highly recommended to anyone in search of a new mattress.
Luis is the standout employee at the company, known for his transparency and extensive product knowledge. Customers who have interacted with him have praised his wonderful demeanor and have highly recommended him for his exceptional help and guidance. His personable approach has led to many customers getting great deals on their purchases. Anyone looking for a new mattress should definitely seek him out.
12. American Mattress
Knowledgeable and helpful staff
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The store offers a wide selection of mattresses, providing customers with many options to choose from. This variety ensures that every customer can find a mattress that suits their specific needs and preferences. In addition to the diverse range of products, the store's salespeople are knowledgeable and approachable. They provide helpful information about the different mattresses without being pushy or aggressive in their sales tactics.
Overall, the store offers excellent customer service and a great selection of mattress options. The knowledgeable salespeople and wide variety of products make it an excellent choice for anyone in the market for a new mattress. If you're looking for a new mattress, this store is highly recommended. Its combination of helpful service and diverse product options makes it a standout choice for anyone in need of a new place to sleep.
The store offers a wide selection of mattresses, providing customers with many options to choose from. This variety ensures that every customer can find a mattress that suits their specific needs and preferences. In addition to the diverse range of products, the store's salespeople are knowledgeable and approachable. They provide helpful information about the different mattresses without being pushy or aggressive in their sales tactics.
Overall, the store offers excellent customer service and a great selection of mattress options. The knowledgeable salespeople and wide variety of products make it an excellent choice for anyone in the market for a new mattress. If you're looking for a new mattress, this store is highly recommended. Its combination of helpful service and diverse product options makes it a standout choice for anyone in need of a new place to sleep.
13. Mattress Firm Ford City Mall
Knowledgeable and helpful staff
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The author and their wife recently visited a store where a helpful and knowledgeable employee assisted them, but they were quoted over three thousand dollars for a mattress and base that might have been used. Disappointed with the high price and uncertain condition, they decided to check out Bob's instead, where they found a top-of-the-line mattress and base with all the desired features at half the price, and it was brand new.
In a separate experience, the author had a wonderful time at Mattress Firm, praising Ridge and Veronica for their hard work and exceptional knowledge of Mattress Firm's policies. They went the extra mile to help the author with their situation, which was successfully resolved. The author highly recommends Mattress Firm for their quality products and customer service.
The author and their wife recently visited a store where a helpful and knowledgeable employee assisted them, but they were quoted over three thousand dollars for a mattress and base that might have been used. Disappointed with the high price and uncertain condition, they decided to check out Bob's instead, where they found a top-of-the-line mattress and base with all the desired features at half the price, and it was brand new.
In a separate experience, the author had a wonderful time at Mattress Firm, praising Ridge and Veronica for their hard work and exceptional knowledge of Mattress Firm's policies. They went the extra mile to help the author with their situation, which was successfully resolved. The author highly recommends Mattress Firm for their quality products and customer service.
14. Bob's Discount Furniture and Mattress Store
Friendly service, in-store design help
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A wide range of mattresses impressed me during my search. The sales team was knowledgeable about the products, providing valuable information without being pushy. This created a comfortable and pressure-free shopping experience. The prices were reasonable, and the selection included mattresses for all preferences.
The staff was extremely helpful in guiding me towards the ideal choice. They took the time to understand my needs and preferences, suggesting options that suited my requirements. I appreciated their assistance in finding a high-quality mattress at a reasonable price. My positive shopping experience was due to the combination of a great selection and a helpful sales team.
A wide range of mattresses impressed me during my search. The sales team was knowledgeable about the products, providing valuable information without being pushy. This created a comfortable and pressure-free shopping experience. The prices were reasonable, and the selection included mattresses for all preferences.
The staff was extremely helpful in guiding me towards the ideal choice. They took the time to understand my needs and preferences, suggesting options that suited my requirements. I appreciated their assistance in finding a high-quality mattress at a reasonable price. My positive shopping experience was due to the combination of a great selection and a helpful sales team.
15. Mattress Firm Pulaski Promenade
Knowledgeable staff and free delivery
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The service I received at Mattress Firm was exceptional, particularly from the employee named Ashley. She was extremely friendly, patient, and knowledgeable, making my first experience at the store a positive one. I was impressed by her ability to provide great assistance and answer all my questions, which made it easy for me to make a decision.
I would recommend Mattress Firm to anyone looking for a new mattress, based on the excellent service I received. In fact, I will be recommending this location to my friends and family. Jose Vences, another satisfied customer, also had a great experience with the staff's friendly and knowledgeable service. Overall, the store's commitment to providing great customer service is evident and appreciated.
The service I received at Mattress Firm was exceptional, particularly from the employee named Ashley. She was extremely friendly, patient, and knowledgeable, making my first experience at the store a positive one. I was impressed by her ability to provide great assistance and answer all my questions, which made it easy for me to make a decision.
I would recommend Mattress Firm to anyone looking for a new mattress, based on the excellent service I received. In fact, I will be recommending this location to my friends and family. Jose Vences, another satisfied customer, also had a great experience with the staff's friendly and knowledgeable service. Overall, the store's commitment to providing great customer service is evident and appreciated.
16. Discount Mattress
Dedicated discount mattress store
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Discount Mattress offers a variety of mattresses at affordable prices, making it a great place to shop for a new bed. The staff at the store are knowledgeable and can assist customers in finding the right mattress for their needs. However, the customer service could use some improvement. Despite this, the competitive pricing makes it worth considering for those in the market for a new mattress.
During my visit to Discount Mattress, I was able to find a mattress that suited my needs and budget. The selection was decent, with various options to choose from. While the customer service was not the best, the staff still provided some assistance in my search for a new mattress. Ultimately, it was the competitive pricing that sealed the deal for me, making Discount Mattress a great option for those looking for a new mattress without breaking the bank.
Discount Mattress offers a variety of mattresses at affordable prices, making it a great place to shop for a new bed. The staff at the store are knowledgeable and can assist customers in finding the right mattress for their needs. However, the customer service could use some improvement. Despite this, the competitive pricing makes it worth considering for those in the market for a new mattress.
During my visit to Discount Mattress, I was able to find a mattress that suited my needs and budget. The selection was decent, with various options to choose from. While the customer service was not the best, the staff still provided some assistance in my search for a new mattress. Ultimately, it was the competitive pricing that sealed the deal for me, making Discount Mattress a great option for those looking for a new mattress without breaking the bank.
17. Mattress Avenue
18. Mattress Firm Clearance Center West Fullerton
Clearance center with discounted prices
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Mattress Firm's Sleeping Expert, Jose C., provided exceptional assistance in helping choose the ideal mattress for me and my spouse. Our first experience at Mattress Firm was characterized by outstanding customer service and expert guidance.
Upon entering the store, Jose greeted us warmly and displayed in-depth knowledge in his field. He listened attentively to our concerns and effectively addressed them as we made our mattress selection. Jose's expertise and attentiveness led us to the perfect choice, and he handled all our requests professionally, providing great customer service.
Mattress Firm's Sleeping Expert, Jose C., provided exceptional assistance in helping choose the ideal mattress for me and my spouse. Our first experience at Mattress Firm was characterized by outstanding customer service and expert guidance.
Upon entering the store, Jose greeted us warmly and displayed in-depth knowledge in his field. He listened attentively to our concerns and effectively addressed them as we made our mattress selection. Jose's expertise and attentiveness led us to the perfect choice, and he handled all our requests professionally, providing great customer service.
19. American Mattress
Personalized service and expert advice
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Frank, the mattress store representative, approached me in a friendly manner without coming off as a pushy salesman. I shared my needs and preferences for a mattress, and Frank quickly suggested three options that suited me. He allowed me to try them out at my own pace, without any pressure to make a decision.
American Mattress offers a wide selection of mattresses from seven brands and twelve collections. Some of the brands they carry include Simmons, Sealy, and Stearns & Foster. The collections range from budget-friendly options to high-end models. Customers can view more details about specific products by clicking on the available lines and collections.
Frank, the mattress store representative, approached me in a friendly manner without coming off as a pushy salesman. I shared my needs and preferences for a mattress, and Frank quickly suggested three options that suited me. He allowed me to try them out at my own pace, without any pressure to make a decision.
American Mattress offers a wide selection of mattresses from seven brands and twelve collections. Some of the brands they carry include Simmons, Sealy, and Stearns & Foster. The collections range from budget-friendly options to high-end models. Customers can view more details about specific products by clicking on the available lines and collections.
20. Chicago Mattress Direct
