Best of 23 mattress stores in Houston
If you're in search of a good night's sleep, Houston's mattress stores have got you covered. From luxury brands to budget-friendly options, these establishments offer a wide range of mattresses designed to cater to all kinds of sleep preferences. Whether you're after memory foam, innerspring, or adjustable mattresses, Houston's mattress stores have got you sorted. With knowledgeable staff and a variety of deals, you're sure to find the perfect mattress to fit your needs.
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- 1. Mattress Firm Bunker Hill
- 2. Mattress Firm Clearance Center Southwest Freeway
- 3. Mattress Firm River Oaks
- 4. Texas Mattress Makers - Downtown Houston
- 5. Mattress Firm Midtown
- 6. Mattress Firm Hedwig Village
- 7. Mattress Firm Galleria
- 8. Mattress Firm West Oaks Crossing
- 9. Mattress Firm Clearance Center Willow Chase
- 10. Mattress Firm Clearance Center North Freeway
- 11. Mattresses For Less
- 12. Mattress Firm I-10 and Yale
- 13. Mattress Firm Clearance Center Veterans & 1960
- 14. Mattress Firm Meyerland Plaza
- 15. Mattress Firm Kirkwood
- 16. Mattress Firm Tanglewood Court
- 17. Houston Mattress Factory
- 18. Mattress Outlet N. Post Oak
- 19. Mattress Firm Copperfield
- 20. Save on Mattresses Outlet
- 21. Mattress Firm Heights
- 22. Mattress Firm Oak Forest
- 23. Mattress Firm Kirby
1. Mattress Firm Bunker Hill
Expert staff assistance available
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Rusty, an expert in mattress selection, provides valuable assistance with his extensive knowledge. Customers appreciate his helpfulness and friendly demeanor, making the overwhelming process of choosing a mattress more manageable. Rusty's expertise and pleasant personality make him a joy to work with, making a positive impact on the shopping experience.
Raul, a professional and dedicated mattress salesman, is highly regarded by his customers. His passion for his job is evident in his commitment to providing excellent service. Raul has even been known to stay after hours to ensure his customers find the perfect mattress at the best price. His patience, kindness, and professionalism have earned him the gratitude and loyalty of his customers, even those who have moved to a different city.
Rusty, an expert in mattress selection, provides valuable assistance with his extensive knowledge. Customers appreciate his helpfulness and friendly demeanor, making the overwhelming process of choosing a mattress more manageable. Rusty's expertise and pleasant personality make him a joy to work with, making a positive impact on the shopping experience.
Raul, a professional and dedicated mattress salesman, is highly regarded by his customers. His passion for his job is evident in his commitment to providing excellent service. Raul has even been known to stay after hours to ensure his customers find the perfect mattress at the best price. His patience, kindness, and professionalism have earned him the gratitude and loyalty of his customers, even those who have moved to a different city.
2. Mattress Firm Clearance Center Southwest Freeway
Clearance center with discounted prices
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Our store is dedicated to helping customers achieve their best sleep every night. Our Sleep Experts undergo extensive training, totaling over 200 hours, to create a tailored sleep solution for each individual. Their expertise allows them to provide a variety of quality options at reasonable prices, ensuring that customers get a restful night's sleep without breaking the bank.
The Sleep Experts' training covers various aspects of sleep science, enabling them to offer customized advice based on each customer's unique needs. They consider factors like sleep position, preferences, and medical conditions before recommending products. With this thorough approach, our Sleep Experts ensure that customers receive the most appropriate and effective sleep solutions at a reasonable cost.
Our store is dedicated to helping customers achieve their best sleep every night. Our Sleep Experts undergo extensive training, totaling over 200 hours, to create a tailored sleep solution for each individual. Their expertise allows them to provide a variety of quality options at reasonable prices, ensuring that customers get a restful night's sleep without breaking the bank.
The Sleep Experts' training covers various aspects of sleep science, enabling them to offer customized advice based on each customer's unique needs. They consider factors like sleep position, preferences, and medical conditions before recommending products. With this thorough approach, our Sleep Experts ensure that customers receive the most appropriate and effective sleep solutions at a reasonable cost.
3. Mattress Firm River Oaks
Knowledgeable and helpful staff, financing options available
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The customer service experience at this store was exceptional and ranks as the best in the reviewer's life. The individual who stands out is Jay, who is knowledgeable about the store's products and provides excellent recommendations. The reviewer was introduced to products they were not previously aware of, which turned out to be a perfect fit for their needs.
Over the years, the reviewer has purchased many mattresses, but the service and consideration received from Jay were unparalleled. Jay understood the reviewer's budget and provided the best deals possible to meet their family's needs. The reviewer highly recommends Jay and the store for their outstanding service and product selection.
The customer service experience at this store was exceptional and ranks as the best in the reviewer's life. The individual who stands out is Jay, who is knowledgeable about the store's products and provides excellent recommendations. The reviewer was introduced to products they were not previously aware of, which turned out to be a perfect fit for their needs.
Over the years, the reviewer has purchased many mattresses, but the service and consideration received from Jay were unparalleled. Jay understood the reviewer's budget and provided the best deals possible to meet their family's needs. The reviewer highly recommends Jay and the store for their outstanding service and product selection.
4. Texas Mattress Makers - Downtown Houston
Family-owned and operated, eco-friendly
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The staff at the mattress store, located in the Navigation area, are knowledgeable and courteous, helping customers select a mattress that fits their body and sleep style. The mattresses they offer are high-quality and comfortable, ensuring a good night's sleep.
If you're in the market for a new mattress set, this store is a great option. They provide delivery and setup at the agreed upon time, and will even take away your old set, making the process hassle-free.
The staff at the mattress store, located in the Navigation area, are knowledgeable and courteous, helping customers select a mattress that fits their body and sleep style. The mattresses they offer are high-quality and comfortable, ensuring a good night's sleep.
If you're in the market for a new mattress set, this store is a great option. They provide delivery and setup at the agreed upon time, and will even take away your old set, making the process hassle-free.
5. Mattress Firm Midtown
Knowledgeable staff and wide showroom
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The store manager, Nabil, was knowledgeable and accommodating when my boyfriend and I visited the store 10 minutes before close. Despite the late hour, Nabil was not in a hurry and took the time to guide us through the store. He made us feel welcome and unrushed, allowing us to take our time and look around.
My wife and I had a positive experience purchasing a new mattress, thanks to the knowledgeable and helpful assistance of Kenitra. Her expertise and guidance made the process easy for us, resulting in a successful and satisfying purchase.
The store manager, Nabil, was knowledgeable and accommodating when my boyfriend and I visited the store 10 minutes before close. Despite the late hour, Nabil was not in a hurry and took the time to guide us through the store. He made us feel welcome and unrushed, allowing us to take our time and look around.
My wife and I had a positive experience purchasing a new mattress, thanks to the knowledgeable and helpful assistance of Kenitra. Her expertise and guidance made the process easy for us, resulting in a successful and satisfying purchase.
6. Mattress Firm Hedwig Village
Knowledgeable and helpful staff
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Upon arriving at the store, I had the pleasure of meeting Q, a dedicated sleep specialist who displayed a comprehensive understanding of his field. He provided me with valuable insights on the ideal beds for side, back, and stomach sleepers, demonstrating his commitment to finding the perfect mattress for each individual's needs. Q's attentiveness and willingness to listen resulted in a swift decision and a fantastic offer that was too good to refuse. I am thrilled with my purchase and genuinely appreciate Q's role in making the entire shopping experience pleasant and welcoming, leaving me eager to return when needed.
Our store prioritizes ensuring every customer enjoys an optimal night's sleep. Our Sleep Experts® undergo extensive training, totaling over 200 hours, to craft a tailored solution comprising mattresses, bedding, and essential accessories for each customer. Confidence in shopping is enhanced through our Love Your Mattress Guarantee®, which guarantees a low price on America's leading brands like Sealy®, Tempur-Pedic®, Sleepy's, Serta®, and more. Additionally, we offer delivery options suited to your preferences and a 120 Night Sleep Trial®, providing the opportunity to confirm the chosen bed is the perfect fit for unparalleled sleep quality.
Upon arriving at the store, I had the pleasure of meeting Q, a dedicated sleep specialist who displayed a comprehensive understanding of his field. He provided me with valuable insights on the ideal beds for side, back, and stomach sleepers, demonstrating his commitment to finding the perfect mattress for each individual's needs. Q's attentiveness and willingness to listen resulted in a swift decision and a fantastic offer that was too good to refuse. I am thrilled with my purchase and genuinely appreciate Q's role in making the entire shopping experience pleasant and welcoming, leaving me eager to return when needed.
Our store prioritizes ensuring every customer enjoys an optimal night's sleep. Our Sleep Experts® undergo extensive training, totaling over 200 hours, to craft a tailored solution comprising mattresses, bedding, and essential accessories for each customer. Confidence in shopping is enhanced through our Love Your Mattress Guarantee®, which guarantees a low price on America's leading brands like Sealy®, Tempur-Pedic®, Sleepy's, Serta®, and more. Additionally, we offer delivery options suited to your preferences and a 120 Night Sleep Trial®, providing the opportunity to confirm the chosen bed is the perfect fit for unparalleled sleep quality.
7. Mattress Firm Galleria
Knowledgeable staff and customized solutions
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The customer had a positive experience at the store, finding the staff to be helpful and knowledgeable. Upon entering, the shopper was unsure of what they were looking for, but an employee named Stacey provided expert guidance. She helped the customer narrow down their options and choose the best mattress for their needs.
Stacey went above and beyond in providing customer service, making the experience exceptional. The customer was impressed with Stacey's knowledge and enthusiasm, and appreciated the time she took to ensure the customer found the perfect mattress. The shopper was grateful for the help and commended Stacey for her outstanding service.
The customer had a positive experience at the store, finding the staff to be helpful and knowledgeable. Upon entering, the shopper was unsure of what they were looking for, but an employee named Stacey provided expert guidance. She helped the customer narrow down their options and choose the best mattress for their needs.
Stacey went above and beyond in providing customer service, making the experience exceptional. The customer was impressed with Stacey's knowledge and enthusiasm, and appreciated the time she took to ensure the customer found the perfect mattress. The shopper was grateful for the help and commended Stacey for her outstanding service.
8. Mattress Firm West Oaks Crossing
Knowledgeable and friendly staff
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The experience of exchanging an item at Marvy's store was a pleasant one. The process was made easy and hassle-free, contributing to a positive interaction. The staff at the store are known for being nice and accommodating, which was evident during the exchange.
Marvy's store stands out for its exceptional customer service. The staff go above and beyond to ensure that customers have a positive experience, whether it's through easy exchanges or their friendly demeanor. This level of service creates a welcoming and pleasant atmosphere for shoppers.
The experience of exchanging an item at Marvy's store was a pleasant one. The process was made easy and hassle-free, contributing to a positive interaction. The staff at the store are known for being nice and accommodating, which was evident during the exchange.
Marvy's store stands out for its exceptional customer service. The staff go above and beyond to ensure that customers have a positive experience, whether it's through easy exchanges or their friendly demeanor. This level of service creates a welcoming and pleasant atmosphere for shoppers.
9. Mattress Firm Clearance Center Willow Chase
Clearance center with discounted prices
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Reynaldo provided an excellent explanation of the difference between various mattresses, taking his time to ensure a thorough understanding without rushing. The selection of mattresses at the store is diverse, featuring high-quality options to suit a range of preferences. The knowledgeable staff provided valuable insights during the visit, enhancing the shopping experience.
Impressed by the quality offerings, the author anticipates enjoying better sleep in the near future. The positive interaction with Reynaldo, combined with the overall knowledgeable and relaxed environment, has generated excitement for the prospect of improved rest. The combination of a great selection and excellent customer service promises a satisfying shopping experience.
Reynaldo provided an excellent explanation of the difference between various mattresses, taking his time to ensure a thorough understanding without rushing. The selection of mattresses at the store is diverse, featuring high-quality options to suit a range of preferences. The knowledgeable staff provided valuable insights during the visit, enhancing the shopping experience.
Impressed by the quality offerings, the author anticipates enjoying better sleep in the near future. The positive interaction with Reynaldo, combined with the overall knowledgeable and relaxed environment, has generated excitement for the prospect of improved rest. The combination of a great selection and excellent customer service promises a satisfying shopping experience.
10. Mattress Firm Clearance Center North Freeway
Clearance center with discounted prices
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Joydeana Melofsky, a salesperson, was polite and courteous to her customers. She was professional and made sure to assist her customers in finding the right product for them. Melofsky took the time to explain the features and benefits of each product, ensuring that her customers had a clear understanding before making a decision.
Jonathan Alexander had a great experience with Ayesha, who was also a salesperson. Ayesha was knowledgeable about the products and took the time to explain them to Alexander and his team. She worked with them to get a great price, demonstrating a willingness to go the extra mile to ensure their satisfaction. Both Melofsky and Ayesha provided excellent customer service, making sure their customers had a positive experience.
Joydeana Melofsky, a salesperson, was polite and courteous to her customers. She was professional and made sure to assist her customers in finding the right product for them. Melofsky took the time to explain the features and benefits of each product, ensuring that her customers had a clear understanding before making a decision.
Jonathan Alexander had a great experience with Ayesha, who was also a salesperson. Ayesha was knowledgeable about the products and took the time to explain them to Alexander and his team. She worked with them to get a great price, demonstrating a willingness to go the extra mile to ensure their satisfaction. Both Melofsky and Ayesha provided excellent customer service, making sure their customers had a positive experience.
11. Mattresses For Less
Knowledgeable staff and personalized service
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The store offers a variety of mattresses to choose from, providing customers with a decent selection to find the right fit for them. However, the customer service during the visit left something to be desired. The staff present in the store seemed disengaged and uninterested in assisting customers, which created a less than ideal shopping experience.
Despite the issues with customer service, the store was able to deliver in other areas. After visiting multiple stores in search of the perfect mattress, this particular store proved to be the ideal location. The sales team displayed a high level of knowledge and was incredibly helpful in guiding the selection process, making for a positive and successful shopping experience.
The store offers a variety of mattresses to choose from, providing customers with a decent selection to find the right fit for them. However, the customer service during the visit left something to be desired. The staff present in the store seemed disengaged and uninterested in assisting customers, which created a less than ideal shopping experience.
Despite the issues with customer service, the store was able to deliver in other areas. After visiting multiple stores in search of the perfect mattress, this particular store proved to be the ideal location. The sales team displayed a high level of knowledge and was incredibly helpful in guiding the selection process, making for a positive and successful shopping experience.
12. Mattress Firm I-10 and Yale
Expert assistance and customized recommendations
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A knowledgeable and competent service was provided during the mattress selection process. The individual, named Tina, was especially helpful in assisting with this task. Her expertise and skills ensured that the process was smooth and informative, making it easy to make an informed decision.
Tina's assistance was particularly valuable when it came to picking a mattress. Her in-depth knowledge of the various options available was evident, and she was able to match this with the specific needs and preferences of the individual. This resulted in a mattress being selected that not only met but exceeded expectations in terms of comfort and support. Overall, Tina's help was invaluable in the process of purchasing a new mattress.
A knowledgeable and competent service was provided during the mattress selection process. The individual, named Tina, was especially helpful in assisting with this task. Her expertise and skills ensured that the process was smooth and informative, making it easy to make an informed decision.
Tina's assistance was particularly valuable when it came to picking a mattress. Her in-depth knowledge of the various options available was evident, and she was able to match this with the specific needs and preferences of the individual. This resulted in a mattress being selected that not only met but exceeded expectations in terms of comfort and support. Overall, Tina's help was invaluable in the process of purchasing a new mattress.
13. Mattress Firm Clearance Center Veterans & 1960
Clearance center with discounted prices
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Mattress Firm has an outstanding employee named Mario who is knowledgeable and skilled in helping customers select adjustable beds. His expertise and dedication to his job are commendable, making the shopping experience excellent. As a result, the customer plans to return and highly recommends Mario to others.
The customer always has a great experience at Mattress Firm, particularly because of the exceptional service provided by Mario. He is consistently courteous, patient, and helpful, ensuring that the customer selects the perfect King-size mattress for their comfort and budget. The customer highly recommends this location for anyone looking for a great deal on a high-quality mattress and exceptional customer service.
Mattress Firm has an outstanding employee named Mario who is knowledgeable and skilled in helping customers select adjustable beds. His expertise and dedication to his job are commendable, making the shopping experience excellent. As a result, the customer plans to return and highly recommends Mario to others.
The customer always has a great experience at Mattress Firm, particularly because of the exceptional service provided by Mario. He is consistently courteous, patient, and helpful, ensuring that the customer selects the perfect King-size mattress for their comfort and budget. The customer highly recommends this location for anyone looking for a great deal on a high-quality mattress and exceptional customer service.
14. Mattress Firm Meyerland Plaza
Expert guidance and flexible financing options
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The speaker advises strongly against going to a particular Mattress Firm location in Meyerland, stating that it is a dangerous and toxic place to be. They instead recommend going to the San Felipe location for a good mattress firm experience. The speaker had previously purchased a power bed frame and mattress from Mattress Firm a few years ago, along with a 10-year warranty for $349. Initially, the employee they interacted with was nice and professional, leading to a positive experience.
However, the speaker's opinion of Mattress Firm has changed negatively over time. They would now rate their Mattress Firm experience as zero or one out of five stars. It is unclear from the post what specifically caused the speaker's opinion of Mattress Firm to change so drastically. The speaker also mentions Tigger and Hugh in their post, but it is unclear what role these individuals play in relation to Mattress Firm and the speaker's experience.
The speaker advises strongly against going to a particular Mattress Firm location in Meyerland, stating that it is a dangerous and toxic place to be. They instead recommend going to the San Felipe location for a good mattress firm experience. The speaker had previously purchased a power bed frame and mattress from Mattress Firm a few years ago, along with a 10-year warranty for $349. Initially, the employee they interacted with was nice and professional, leading to a positive experience.
However, the speaker's opinion of Mattress Firm has changed negatively over time. They would now rate their Mattress Firm experience as zero or one out of five stars. It is unclear from the post what specifically caused the speaker's opinion of Mattress Firm to change so drastically. The speaker also mentions Tigger and Hugh in their post, but it is unclear what role these individuals play in relation to Mattress Firm and the speaker's experience.
15. Mattress Firm Kirkwood
Knowledgeable and helpful staff
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Upon entering the establishment, I was immediately greeted by Mike Rose, setting the tone for a positive experience. The friendly atmosphere was consistently present throughout my interaction with the team, including Raul and Rafael, who were responsible for delivering and setting up.
My expectations were met as the company proved to be exactly what they advertised. The exceptional service was punctuated by the honesty and kindness of Mr. David. I was impressed with their offerings and highly recommend visiting the store to take advantage of their outstanding deals.
Upon entering the establishment, I was immediately greeted by Mike Rose, setting the tone for a positive experience. The friendly atmosphere was consistently present throughout my interaction with the team, including Raul and Rafael, who were responsible for delivering and setting up.
My expectations were met as the company proved to be exactly what they advertised. The exceptional service was punctuated by the honesty and kindness of Mr. David. I was impressed with their offerings and highly recommend visiting the store to take advantage of their outstanding deals.
16. Mattress Firm Tanglewood Court
knowledgeable and helpful staff
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Eva provided excellent assistance in helping the individual's mother find the perfect Purple mattress. She was very knowledgeable about the products and took the time to understand the mother's specific needs and preferences. With her help, the mother was able to find a mattress that she loves and feels comfortable sleeping on.
In a separate instance, the individual encountered an issue at another location and sought assistance from Brittany. Brittany provided outstanding service by going above and beyond to help resolve the issue. Her dedication and commitment to customer satisfaction were evident in her actions, leaving a positive impression on the individual.
Eva provided excellent assistance in helping the individual's mother find the perfect Purple mattress. She was very knowledgeable about the products and took the time to understand the mother's specific needs and preferences. With her help, the mother was able to find a mattress that she loves and feels comfortable sleeping on.
In a separate instance, the individual encountered an issue at another location and sought assistance from Brittany. Brittany provided outstanding service by going above and beyond to help resolve the issue. Her dedication and commitment to customer satisfaction were evident in her actions, leaving a positive impression on the individual.
17. Houston Mattress Factory
Houston Mattress Factory offers a personalized experience and manufactures all of their mattresses. The company has a variety of options that allow you to choose the mattress that suits your needs. The company only uses organic and chemical-free materials during the production process. Read review
18. Mattress Outlet N. Post Oak
Knowledgeable and helpful staff
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The service provided was great, and the pricing was excellent. The company delivered the exact product that was requested for a reasonable fee. I highly recommend them based on the quality of the product and the affordability of their prices.
The team was incredibly kind and down-to-earth, making for a positive experience. They went above and beyond by delivering a new mattress within 30 minutes of the order. I would recommend them to anyone in need of a mattress due to their exceptional customer service and quick delivery.
The service provided was great, and the pricing was excellent. The company delivered the exact product that was requested for a reasonable fee. I highly recommend them based on the quality of the product and the affordability of their prices.
The team was incredibly kind and down-to-earth, making for a positive experience. They went above and beyond by delivering a new mattress within 30 minutes of the order. I would recommend them to anyone in need of a mattress due to their exceptional customer service and quick delivery.
19. Mattress Firm Copperfield
Copper-infused technology for cooler sleep
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The process of purchasing a mattress can be simple and efficient, thanks to a helpful service that makes the experience quick and easy. The associates are trained to provide excellent customer service, creating a positive atmosphere that makes customers feel good about their purchase.
The service's strengths lie in its efficiency and the friendliness of its associates. From the moment customers enter the store, they are greeted with a warm and welcoming demeanor. The associates are knowledgeable about the mattresses and can provide helpful recommendations based on individual preferences. The checkout process is smooth, allowing customers to complete their purchase quickly and easily. Overall, the service creates a stress-free and enjoyable shopping experience.
The process of purchasing a mattress can be simple and efficient, thanks to a helpful service that makes the experience quick and easy. The associates are trained to provide excellent customer service, creating a positive atmosphere that makes customers feel good about their purchase.
The service's strengths lie in its efficiency and the friendliness of its associates. From the moment customers enter the store, they are greeted with a warm and welcoming demeanor. The associates are knowledgeable about the mattresses and can provide helpful recommendations based on individual preferences. The checkout process is smooth, allowing customers to complete their purchase quickly and easily. Overall, the service creates a stress-free and enjoyable shopping experience.
20. Save on Mattresses Outlet
Large outlet with knowledgeable staff
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The store offers an extensive selection of mattresses, catering to a wide range of preferences. The knowledgeable staff provided assistance in selecting a mattress, making the process of choosing an easier task. Overall, the shopping experience was positive and memorable.
Remarkably low prices were a notable feature of the store, making it an excellent value for the products offered. The quality of service was top-notch, further enhancing the overall shopping experience. From the vast selection of mattresses to the affordable pricing and exceptional service, the store proves to be an ideal place to purchase mattresses.
The store offers an extensive selection of mattresses, catering to a wide range of preferences. The knowledgeable staff provided assistance in selecting a mattress, making the process of choosing an easier task. Overall, the shopping experience was positive and memorable.
Remarkably low prices were a notable feature of the store, making it an excellent value for the products offered. The quality of service was top-notch, further enhancing the overall shopping experience. From the vast selection of mattresses to the affordable pricing and exceptional service, the store proves to be an ideal place to purchase mattresses.
21. Mattress Firm Heights
Knowledgeable staff and customized solutions
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Sandra K. visited the store with the goal of purchasing a durable mattress for her toddler, one that would last until he goes to college. She found a wide range of affordable options that catered to her needs.
John B. had a positive experience with the store's employee named Scott, who was knowledgeable about different types of beds. Scott spent 30 minutes assisting John B. and his companion in exploring various bed options, ultimately helping them discover the Tempurpedic and hybrid models, which they highly appreciated.
Sandra K. visited the store with the goal of purchasing a durable mattress for her toddler, one that would last until he goes to college. She found a wide range of affordable options that catered to her needs.
John B. had a positive experience with the store's employee named Scott, who was knowledgeable about different types of beds. Scott spent 30 minutes assisting John B. and his companion in exploring various bed options, ultimately helping them discover the Tempurpedic and hybrid models, which they highly appreciated.
22. Mattress Firm Oak Forest
Knowledgeable staff and customized solutions
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While shopping for two twin mattresses for my sons' bunk bed, I explored various online stores, Walmart, and other local retailers. At Mattress Firm, I was fortunate to meet Katonya, who provided excellent assistance in finding a suitable deal for us. She was knowledgeable, patient, and went out of her way to ensure we were satisfied with our purchase.
Later, I had a negative experience at another local store that prided itself on saving customers money. Instead, I felt steamrolled and mansplained, leaving me and my companion feeling discouraged. Thankfully, Stephen from Mattress Firm stepped in and saved the day with his exceptional customer service. His dedication to understanding our needs and providing tailored solutions made our mattress purchasing experience a positive one.
While shopping for two twin mattresses for my sons' bunk bed, I explored various online stores, Walmart, and other local retailers. At Mattress Firm, I was fortunate to meet Katonya, who provided excellent assistance in finding a suitable deal for us. She was knowledgeable, patient, and went out of her way to ensure we were satisfied with our purchase.
Later, I had a negative experience at another local store that prided itself on saving customers money. Instead, I felt steamrolled and mansplained, leaving me and my companion feeling discouraged. Thankfully, Stephen from Mattress Firm stepped in and saved the day with his exceptional customer service. His dedication to understanding our needs and providing tailored solutions made our mattress purchasing experience a positive one.
23. Mattress Firm Kirby
Knowledgeable and helpful staff
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Shopping for a new mattress can be a fun and educational experience, especially when you have a knowledgeable and helpful salesperson. At the store, Sidney assisted us and made sure we were well-informed about the different mattress options. We were allowed to try out each mattress by lying, bouncing, and rolling around on them, which helped us to discern the differences. Sidney answered all our questions and provided valuable insights, making our decision-making process easy. We felt no need to look elsewhere after our visit to this store.
If you're considering purchasing a mattress from this location, be sure to ask for Stephen. We had a great experience with him when we bought our Tempurpedic mattress. His expertise and customer service made our purchase enjoyable and stress-free. We are thrilled with our new mattress, and it's all thanks to Stephen's excellent service.
Shopping for a new mattress can be a fun and educational experience, especially when you have a knowledgeable and helpful salesperson. At the store, Sidney assisted us and made sure we were well-informed about the different mattress options. We were allowed to try out each mattress by lying, bouncing, and rolling around on them, which helped us to discern the differences. Sidney answered all our questions and provided valuable insights, making our decision-making process easy. We felt no need to look elsewhere after our visit to this store.
If you're considering purchasing a mattress from this location, be sure to ask for Stephen. We had a great experience with him when we bought our Tempurpedic mattress. His expertise and customer service made our purchase enjoyable and stress-free. We are thrilled with our new mattress, and it's all thanks to Stephen's excellent service.