Top 13 watch stores in Chicago
Watch stores in Chicago are a treasure trove for horology enthusiasts. These establishments showcase a wide array of timepieces, from classic to contemporary designs, catering to various budgets and styles. Whether you're a watch collector or simply in need of a reliable timekeeper, Chicago's watch shops offer an exceptional selection.
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- 1. Legend of Time - Chicago Watch Center
- 2. OMEGA Boutique - Chicago
- 3. Howard Frum Jewelers
- 4. Geneva Seal Fine Jewelry & Timepieces
- 5. Panerai Boutique Chicago
- 6. Burdeen's Jewelry
- 7. Shinola Wicker Park / Bucktown Store
- 8. Razny Jewelers
- 9. Rolex Boutique Bucherer Michigan Ave
- 10. Breitling Boutique
- 11. Vacheron Constantin
- 12. Dakota Watch Company
- 13. Water Tower Clock & Watch
1. Legend of Time - Chicago Watch Center
2. OMEGA Boutique - Chicago
Official Omega boutique in a luxury hotel
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An Omega watch shop is hard to resist, and the one located in the same building as The Drake hotel in Chicago is no exception. The convenience of having the shop in the same location as the hotel made it even more tempting. However, due to a busy work schedule during the week-long stay, there wasn't enough time to visit the shop.
The OMEGA Boutique in Chicago boasts a 4.8-star rating from 49 reviewers, indicating high customer satisfaction. The shop offers a wide range of high-quality timepieces, including the famous Omega Speedmaster and Seamaster collections. Unfortunately, the opportunity to explore the shop was missed during this particular trip, but based on the positive reviews, it's worth a visit for any watch enthusiast.
An Omega watch shop is hard to resist, and the one located in the same building as The Drake hotel in Chicago is no exception. The convenience of having the shop in the same location as the hotel made it even more tempting. However, due to a busy work schedule during the week-long stay, there wasn't enough time to visit the shop.
The OMEGA Boutique in Chicago boasts a 4.8-star rating from 49 reviewers, indicating high customer satisfaction. The shop offers a wide range of high-quality timepieces, including the famous Omega Speedmaster and Seamaster collections. Unfortunately, the opportunity to explore the shop was missed during this particular trip, but based on the positive reviews, it's worth a visit for any watch enthusiast.
3. Howard Frum Jewelers
Dedicated customer service and custom designs
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Howard Frum Jewelers is a well-regarded business in Chicago, known for its exceptional service in the sale, repair, and trading of Rolex watches. The company has garnered a 4.6 Star Rating from a significant number of satisfied customers, with 74 reviewers praising the business's offerings. This reputation as a premier destination for Rolex watches is well-deserved, as the store provides a vast selection of high-quality, excellent used Rolex watches for customers both online and in-store.
Whether a customer seeks to repair, buy, sell, or trade a Rolex watch, Howard Frum Jewelers stands out as the go-to location in Chicago. The company's commitment to customer satisfaction and the provision of superior products has earned them the respect and admiration of many watch enthusiasts. With a reputation built on trust and expertise, Howard Frum Jewelers continues to serve the needs of their customers with the utmost professionalism.
Howard Frum Jewelers is a well-regarded business in Chicago, known for its exceptional service in the sale, repair, and trading of Rolex watches. The company has garnered a 4.6 Star Rating from a significant number of satisfied customers, with 74 reviewers praising the business's offerings. This reputation as a premier destination for Rolex watches is well-deserved, as the store provides a vast selection of high-quality, excellent used Rolex watches for customers both online and in-store.
Whether a customer seeks to repair, buy, sell, or trade a Rolex watch, Howard Frum Jewelers stands out as the go-to location in Chicago. The company's commitment to customer satisfaction and the provision of superior products has earned them the respect and admiration of many watch enthusiasts. With a reputation built on trust and expertise, Howard Frum Jewelers continues to serve the needs of their customers with the utmost professionalism.
4. Geneva Seal Fine Jewelry & Timepieces
Geneva Seal certified timepieces
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Geneva Seal is widely regarded as the best place to buy and repair fine jewelry and luxury timepieces, thanks in large part to the exceptional service provided by Leonard Goldberg. He is known for being incredibly friendly, phenomenal, and extraordinarily helpful in finding the perfect piece for each customer. Goldberg takes the time to ensure that each customer ends up with exactly what they want, making the buying experience personal and satisfying.
However, there have been some negative experiences reported by customers. For instance, some customers have reported feeling unwelcome and even experiencing condescending attitudes from staff. This is said to be particularly true for younger customers or those who do not appear to be wealthy. It's unfortunate that some customers have had this experience, as it does not align with the generally positive reputation of Geneva Seal. Nonetheless, the exceptional service provided by Leonard Goldberg and the high-quality products available at Geneva Seal make it a popular destination for many watch and jewelry enthusiasts.
Geneva Seal is widely regarded as the best place to buy and repair fine jewelry and luxury timepieces, thanks in large part to the exceptional service provided by Leonard Goldberg. He is known for being incredibly friendly, phenomenal, and extraordinarily helpful in finding the perfect piece for each customer. Goldberg takes the time to ensure that each customer ends up with exactly what they want, making the buying experience personal and satisfying.
However, there have been some negative experiences reported by customers. For instance, some customers have reported feeling unwelcome and even experiencing condescending attitudes from staff. This is said to be particularly true for younger customers or those who do not appear to be wealthy. It's unfortunate that some customers have had this experience, as it does not align with the generally positive reputation of Geneva Seal. Nonetheless, the exceptional service provided by Leonard Goldberg and the high-quality products available at Geneva Seal make it a popular destination for many watch and jewelry enthusiasts.
5. Panerai Boutique Chicago
Discover the sophisticated allure of Panerai Boutique Chicago, the latest addition to the prestigious Waldorf Astoria. Operated by the esteemed Burdeen family, renowned for their expertise in jewelry appraisals, repair, and financing. With a warm ambiance and expert staff, this boutique caters to the needs of Panerai enthusiasts in the vibrant city of Chicago. It's the ideal destination for those seeking unparalleled service and luxury timepieces.
6. Burdeen's Jewelry
I visited Burdeen's on 02/01/2024 in search of a Tudor watch. Taylor's expertise and professionalism were outstanding. His insightful recommendations demonstrated his deep understanding of the watch industry. The new Oak Street store was a stunning setting for this exceptional experience. With just a few words, Taylor intuitively selected the perfect watches for me, showcasing their exemplary customer service in an absolutely breathtaking environment.
7. Shinola Wicker Park / Bucktown Store
Immersing oneself in the sophisticated world of Shinola at the Wicker Park/Bucktown store is an unparalleled experience. The attentive service, exemplified by Nathan's unwavering dedication as I deliberated over the exquisite selection of watches, heightened the thrill of acquiring my very first Shinola timepiece. Passion radiates from every corner of the store, ensuring each customer embarks on a journey towards finding the perfect timepiece.
However, my love for Shinola truly blossomed when I ventured beyond watches and discovered their meticulously crafted stationery. Despite a minor setback with a notebook's binding, the efficient resolution process orchestrated by the store exemplified their unwavering commitment to customer satisfaction. The swift replacement, courtesy of the store, underscored Shinola's dedication to delivering exceptional quality across all their offerings.
However, my love for Shinola truly blossomed when I ventured beyond watches and discovered their meticulously crafted stationery. Despite a minor setback with a notebook's binding, the efficient resolution process orchestrated by the store exemplified their unwavering commitment to customer satisfaction. The swift replacement, courtesy of the store, underscored Shinola's dedication to delivering exceptional quality across all their offerings.
8. Razny Jewelers
Personalized customer service
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Razny Jewelers, located in Chicago, is a well-known jewelry store specializing in luxury brands such as Rolex, Patek Philippe, Cartier, and Breitling. My husband had an exceptional experience with their customer service while choosing my engagement ring.
The store is staffed with friendly and knowledgeable employees, ensuring a pleasant experience for customers. They offer a range of services, from selling statement pieces and assisting in creating custom jewelry, to repairing and cleaning existing pieces. Razny Jewelers' commitment to providing top-notch service is evident in every interaction.
Razny Jewelers, located in Chicago, is a well-known jewelry store specializing in luxury brands such as Rolex, Patek Philippe, Cartier, and Breitling. My husband had an exceptional experience with their customer service while choosing my engagement ring.
The store is staffed with friendly and knowledgeable employees, ensuring a pleasant experience for customers. They offer a range of services, from selling statement pieces and assisting in creating custom jewelry, to repairing and cleaning existing pieces. Razny Jewelers' commitment to providing top-notch service is evident in every interaction.
9. Rolex Boutique Bucherer Michigan Ave
Authorized Rolex retailer with expert staff.
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Rolex Boutique Bucherer Michigan Ave is highly regarded, often ranking in the top ten watch retailers. The store offers a positive customer experience due to its welcoming and knowledgeable staff, including Mary and Ben. Clients have praised the boutique's intimate setting, professionalism, and personalized attention, contributing to its excellent reputation.
Despite the generally favorable reviews, there have been negative experiences with Rolex Boutique Bucherer Michigan Ave, notably in regards to purchasing Rolex watches. Some customers report feeling pressured to buy other unwanted items in exchange for a more immediate availability of the desired Rolex model. Sales representatives are accused of stating that specific Rolex models take up to two years to acquire, while attempting to expedite the process by offering other products instead. These allegations suggest a lack of customer satisfaction and trust regarding watch procurement.
Rolex Boutique Bucherer Michigan Ave is highly regarded, often ranking in the top ten watch retailers. The store offers a positive customer experience due to its welcoming and knowledgeable staff, including Mary and Ben. Clients have praised the boutique's intimate setting, professionalism, and personalized attention, contributing to its excellent reputation.
Despite the generally favorable reviews, there have been negative experiences with Rolex Boutique Bucherer Michigan Ave, notably in regards to purchasing Rolex watches. Some customers report feeling pressured to buy other unwanted items in exchange for a more immediate availability of the desired Rolex model. Sales representatives are accused of stating that specific Rolex models take up to two years to acquire, while attempting to expedite the process by offering other products instead. These allegations suggest a lack of customer satisfaction and trust regarding watch procurement.
10. Breitling Boutique
Breitling Boutique, now occupying the space once held by Alice and Olivia, stands as the renowned brand's nineteenth store in the country and its inaugural establishment in the area. While the collaboration with Bentley on dashboard clocks spanned two decades, the partnership concluded last year. The exquisite timepieces at Breitling Boutique initiate at $3250.
An exceptional visit at the boutique left a lasting impression. Despite the unavailability of the desired Aviator 8 timepiece, the accommodating Donny presented various enticing alternatives. To enhance the experience further, a serving of locally sourced smooth rye was offered. This initial encounter with the Breitling boutique left a mark, cultivating eagerness for future visits.
An exceptional visit at the boutique left a lasting impression. Despite the unavailability of the desired Aviator 8 timepiece, the accommodating Donny presented various enticing alternatives. To enhance the experience further, a serving of locally sourced smooth rye was offered. This initial encounter with the Breitling boutique left a mark, cultivating eagerness for future visits.
11. Vacheron Constantin
12. Dakota Watch Company
Fashion Cincinnati, Ohio, USA 130 employees Dakota Watch Company is a retail company specializing in watches and clocks. View all jobs View profile
13. Water Tower Clock & Watch
Historic water tower location
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A person recently visited a store with the intention of getting a watch repaired. However, they were met with rude and condescending behavior from the staff, which led to an argument. Unwilling to engage in the confrontation, the individual decided to take their business elsewhere and advised others to do the same if they encounter similar behavior.
On the other hand, Philippe Hillman provided excellent service to the same individual on a separate occasion. Hillman fixed a Cartier watch that was too big for the person's arm in just a few minutes. The individual was impressed with Hillman's professionalism and friendliness, and they highly recommend the store for anyone seeking quality watch repair services.
A person recently visited a store with the intention of getting a watch repaired. However, they were met with rude and condescending behavior from the staff, which led to an argument. Unwilling to engage in the confrontation, the individual decided to take their business elsewhere and advised others to do the same if they encounter similar behavior.
On the other hand, Philippe Hillman provided excellent service to the same individual on a separate occasion. Hillman fixed a Cartier watch that was too big for the person's arm in just a few minutes. The individual was impressed with Hillman's professionalism and friendliness, and they highly recommend the store for anyone seeking quality watch repair services.