Top 14 watch stores in Jacksonville
Watch stores in Jacksonville, Florida, offer a range of timepieces for every style and budget. From premier jewelers to specialized repair shops, the city has some of the best options for watch enthusiasts. Top watch stores in Jacksonville include Premier Jewelers, Barnett Jewelers, Zales, The Fine European Watch Repair, and Underwood Jewelers, each providing unique selections and services for watch shoppers.
- 1. Jared
- 2. Elegant Watches
- 3. Premier Jewelers
- 4. Underwood Jewelers
- 5. Watches Plus
- 6. Fast Fix Jewelry & Watch Repairs - Town Center Jacksonville FL
- 7. KAY Jewelers
- 8. Barnett Jewelers
- 9. Zales
- 10. Espling Jewelers
- 11. Hemming Jewelers
- 12. The Fine European Watch Repair
- 13. Tiffany & Co.
- 14. Julie's Jewelry & Appraisals
1. Jared
Expert advice and repair services

The sales staff at this jewelry store, particularly Brian, have received high praise for their service. However, there are concerns about the quality of their sub-marginal jewelry, as diamond settings have been found to be weak. In a three-year period, a diamond fell out four times, indicating an issue with the jewelry's craftsmanship.
While the sales team, particularly Brian, is commendable for their service, the quality of the sub-marginal jewelry being sold has come under scrutiny. Specifically, there have been multiple incidents where the diamond settings have proven to be weak, leading to diamonds falling out four times in a span of three years. This raises concerns about the overall quality and durability of the jewelry being sold.
2. Elegant Watches
Customization options for a personalized timepiece

Elegant Watches has received a 3.5-star rating on average from a total of 55 customer reviews. Many customers have complimented the brand for its diverse range of watches. However, there have been complaints about subpar customer service experiences.
The same watch retailer, Elegant Watches, also has a 3.7-star rating based on 26 reviews. Customers frequently commended the store's collection of high-quality timepieces and the friendly demeanor of its staff members. Despite some variations, the reviews indicate that Elegant Watches offers a good selection of watches and generally has a knowledgeable and approachable team.
3. Premier Jewelers
Custom jewelry design services

This establishment is known for its exceptional work in jewelry repair, particularly ring resizing. The team of jewelers are highly experienced and skilled in their craft. As a locally owned business, they have been serving the Jacksonville community for over 18 years. They offer a range of services including on-site repair, custom jewelry design, and selling estate items.
Their expertise in jewelry repair is a standout feature of their business. They are able to resize rings to perfectly fit their customers. The team's combined experience and knowledge allow them to provide top-notch jewelry repair services. In addition to repair, they also offer custom jewelry design and have a selection of estate items available for purchase. As a long-standing member of the Jacksonville community, they are dedicated to serving their customers with quality work and exceptional service.
4. Underwood Jewelers
Experienced jewelry appraisals and custom designs

Underwood Jewelers is a reputable jewelry store with an exceptional selection of watches, known for their top-notch service and expertise. They were instrumental in helping an individual find the perfect watch for a special occasion, such as a wedding. As the official Rolex jeweler in Jacksonville, Underwood Jewelers boasts a wide variety of high-quality timepieces and takes pride in their staff's extensive knowledge of watches.
Rolex enthusiasts in Jacksonville can attest to Underwood Jewelers' status as the official Rolex jeweler in the area. They offer a diverse range of Rolex watches and have skilled staff members who are well-versed in the intricacies of these luxury timepieces. Underwood Jewelers' outstanding selection and knowledgeable service make them a go-to destination for anyone in the market for a new watch.
5. Watches Plus
Exclusive collection of luxury watches

In February, the speaker visited a store to have a pin replaced on their watch. The salesperson suggested purchasing a new band, offering to include the pin and replacement fee for free. The speaker agreed to this arrangement.
Recently, the speaker returned to the same store to have the calibrator on their watch replaced. Upon examination of the watch after the repair, the speaker noticed a scratch on the face that was not there before. Despite bringing this to the store's attention, the staff disputed the claim and insisted that the scratch was pre-existing.
6. Fast Fix Jewelry & Watch Repairs - Town Center Jacksonville FL
Same-day repairs and engraving services

Fast-Fix Jewelry and Watch Repairs is a highly recommended watch store for battery replacements and repairs. They are known for their quick and reliable service. Whether it's a battery replacement or a watch band resizing, customers can count on them to have the job done promptly and efficiently.
The customer service at Fast-Fix Jewelry and Watch Repairs is outstanding. In addition to their prompt and efficient service, they also provide excellent customer service. For example, they were able to resize a watch band perfectly, leaving the customer satisfied with the excellent result. Overall, Fast-Fix Jewelry and Watch Repairs is a highly reliable watch store that provides quick, efficient, and excellent customer service.
7. KAY Jewelers
Offers custom design services

The author had a negative experience with a company from which they purchased a ring for their wife, as they did not receive proper customer service and found it difficult to contact them regarding watch repairs. On the other hand, they received excellent assistance from Beth and Shamalia, who were helpful and had great personalities. The author was satisfied with the prices they received from Shamalia. However, the watch selection at the establishment could be improved.
The company in question was unresponsive to the author's attempts to contact them regarding a ring purchased for their wife, and they were not helpful with regards to watch repairs. This lack of customer service was disappointing. Despite this, the author received excellent service from Beth and Shamalia, who were helpful and had great personalities, leaving the author pleased and satisfied with the prices they received. It is suggested that the watch selection at the establishment could be improved.
8. Barnett Jewelers
Custom jewelry design services available

Barnett Jewelers is a reputable jewelry store known for its professional, friendly, and knowledgeable service. They provide various services, including watch repair, battery replacement, and watch sales. The establishment has earned long-term customer loyalty due to their exceptional service.
Recently, a customer visited Barnett Jewelers with a watch purchased elsewhere, which required repair. The staff's excellent customer service resulted in the timely resolution of the watch issues. The customer was highly satisfied and expressed their intention to entrust their future jewelry needs to Barnett Jewelers.
9. Zales
Offers custom design services

Zales is a popular jewelry store known for its exceptional customer service and selection. Trisha Cortez, a satisfied customer, particularly commends the store's employee Victoria for her helpfulness, patience, and friendliness towards customers. Victoria goes above and beyond to make the shopping experience enjoyable for both adults and children, providing coloring books for kids while their parents shop or have jewelry cleaned or repaired. According to Cortez, the store offers competitive prices and a welcoming atmosphere.
Samantha Hodge is another happy customer who found the perfect watch for her husband at Zales. The store's extensive collection of jewelry allows customers to find unique and special pieces for themselves or their loved ones. With knowledgeable and friendly staff, customers can trust that they will receive assistance in finding the perfect piece for any occasion. Overall, Zales' exceptional customer service and vast selection make it a top choice for jewelry shopping.
10. Espling Jewelers
Custom jewelry design available

Espling Jewelers provides excellent customer service, with courteous and helpful staff. A customer recently had their watch sized there and was very satisfied with the experience. Another customer took their ring to Espling due to a loose stone, and the jeweler tightened it without charge, despite the expectation of an expensive repair.
The customer was grateful for the timely and efficient service, which exceeded expectations. The jeweler even suggested that a new setting may not be necessary, and the customer plans to return if the ring becomes loose again. Espling's expertise and affordability have made a positive impression on both customers, who plan to return for their jewelry and watch needs.
11. Hemming Jewelers
Custom jewelry design and repair services

The author expresses their fondness for a particular watch repair shop, having taken their Rolex and Breitling watches there for regular servicing. They were pleased with the results, as the watches were returned looking new and functioning perfectly. However, they caution customers about a previous experience with a 10k gold necklace purchased from Hemming Plaza Jewelers. Despite believing it to be real gold, they discovered it was fake when they took it to a pawn shop. They urge customers to be cautious and thoroughly check the authenticity of gold purchases before leaving the store.
In summary, the author recommends a watch repair shop for its quality service and expresses disappointment with a gold necklace purchase from Hemming Plaza Jewelers. The necklace was believed to be real gold but turned out to be fake, leading to a warning for customers to verify the authenticity of their gold purchases before leaving the store.
12. The Fine European Watch Repair
Expertise in both modern and vintage timepieces

The Fine European Watch Repair in Jacksonville has been highly praised for its excellent service, with many customers praising the professional and welcoming atmosphere. The owner, Valeria, has over 30 years of experience in watch repair and is known for her quick diagnosis and efficient service. The business has been voted the best watch repair in Jacksonville for the past two years.
Despite the positive reviews, there have been some negative comments about the high prices and the owner's rude responses. Some customers have noted that there is a watch repair shop across the street, implying that there may be more affordable options available. However, it is important to consider the level of expertise and service provided by The Fine European Watch Repair when comparing prices. Overall, the business has a strong reputation for high-quality watch repair services.
13. Tiffany & Co.
Iconic brand with rich history

Tiffany & Co. offers a wide selection of watches and provides exceptional customer service. The knowledgeable staff at the store assisted in finding the ideal watch for me, making the shopping experience pleasant and productive.
The watch section at Tiffany & Co. is particularly impressive, featuring a range of luxury timepieces. The professionalism of the staff added to the overall positive experience of browsing their collection, making Tiffany & Co. an excellent destination for those in the market for a high-quality watch.
14. Julie's Jewelry & Appraisals
In-house appraisals and repairs

The author had a negative experience with a jeweler who refused to test their diamond and acted rudely when asked. The author advises caution when dealing with any jewelers who are not willing to test diamonds.
On a positive note, the author discovered a excellent family-owned jewelry store located in a small strip mall at Atlantic and Girvin. The store, Julie's, is known for its warm and welcoming atmosphere, with Julie herself greeting customers upon entry. They offer a wide range of jewelry, from rings to necklaces and earrings, and provide services such as jewelry repair, watch battery replacement, and appraisals. The author highly recommends Julie's for its top-quality jewelry, reasonable prices, and personalized service.