Top 16 jewelry stores in Memorial
Memorial, a thriving district in Houston, is home to a variety of businesses, including several renowned jewelry stores. These jewelry stores in Memorial are highly regarded for their exquisite collections, knowledgeable staff, and personalized services, catering to the diverse tastes and preferences of clientele. From classic to contemporary designs, these stores offer an extensive range of jewelry pieces, making them a go-to destination for shoppers in Memorial and beyond.
- 1. Impression Jewelers
- 2. Helzberg Diamonds
- 3. Zales
- 4. KAY Jewelers
- 5. James Avery Artisan Jewelry in Memorial
- 6. Thomas Markle Jewelers | Memorial
- 7. PANDORA Jewelry
- 8. Jared
- 9. Donna Jewelry
- 10. Kendra Scott
- 11. Hartmann Jewelry
- 12. Pandora Jewelry
- 13. Tous Jewelry in Memorial
- 14. ROMXVI Custom Jewelry By Jae
- 15. Swarovski in Memorial
- 16. Lovisa
1. Impression Jewelers
Personalized customer service

SK provided excellent customer service and offered a very reasonable price. They are now my jeweler of choice for their exceptional attention and assistance. I highly recommend SK for their impressive service and value.
I was very impressed with SK's dedication to their customers. They went above and beyond to ensure my satisfaction and made me feel valued. Their expertise and pricing made them an easy choice for my jewelry needs. I appreciate SK's hard work and look forward to working with them again in the future.
2. Helzberg Diamonds
Personalized service, lifetime upgrade policy, and interest-free financing

The store offered a wonderful experience with an impressive selection of jewelry and excellent customer service. The general manager, Adam, stood out for his exceptional assistance. Initially, there was a problem due to an unforeseen situation, and the customer was informed that help couldn't be provided.
However, another customer service representative stepped in and resolved the issue, leading to a positive outcome. Adam's role in the resolution may not have been direct, but the overall customer service experience was still commendable. The store's ability to address the initial problem and the subsequent resolution reflects positively on the company's commitment to its customers.
3. Zales
Offers custom design services

Zales at Memorial City has a wide selection of jewelry that caught my attention. Among the different pieces, I found a beautiful necklace with the assistance of their knowledgeable staff. It's worth noting that the store offers a diverse collection of jewelry, from timeless classics to modern designs.
However, there is room for improvement in the customer service department. During my visit, I noticed a delay in being attended to, which affected the overall shopping experience. Despite the helpful staff who assisted me, it would be beneficial if the store could enhance their customer service to ensure shoppers are promptly greeted and assisted.
4. KAY Jewelers
Authorized retailer of well-known brands

This store has a rating of 4.0, based on 12 customer reviews, who generally appreciate the wide selection of jewelry and the helpfulness of the staff. However, there are some complaints regarding the pricing. The store's markups have been described as extortionate, and some customers feel taken advantage of, particularly those with less than optimal credit.
Additionally, there have been issues with the quality of the jewelry. For instance, a customer reported that the setting of the ring was crooked when they picked it up. Despite bringing this to the store's attention, the customer reported that they were not taken seriously and were made to feel as though they were inventing the problem. The customer was disappointed with the lack of customer service and the store's apparent lack of concern for the quality of their products.
5. James Avery Artisan Jewelry in Memorial
Artisan-crafted jewelry made in Texas

The nicest salespeople are always a pleasure to interact with, providing excellent service and creating a welcoming atmosphere for customers. However, during my visit, I noticed that the selection of high-end jewelry, particularly items featuring diamonds, was somewhat limited.
While the service was commendable, I found myself disappointed with the range of fine jewelry available. It seemed that the store focused primarily on costume pieces, which, while still attractive, did not meet my expectations for a jewelry store. If you're in the market for diamonds or other luxury stones, you may need to look elsewhere.
6. Thomas Markle Jewelers | Memorial
Expertise in custom jewelry design and repair services

Thomas Markle Jewelers, located in Kingwood, offers exceptional service, an extensive selection, and a memorable experience for its customers. This jewelry store is known for its high-quality products, ranging from a consistent supply of Rolex watches to a wide array of unique in-stock jewelry. What sets Thomas Markle Jewelers apart is their team of multi-talented staff who assist clients in creating custom-made, heirloom-quality pieces, making it a truly special shopping experience.
The jewelry store's commitment to providing great service, an impressive inventory, and expert staff makes Thomas Markle Jewelers the ultimate destination for jewelry shoppers. Whether you are looking for a Rolex watch or a unique custom-made piece, their knowledgeable staff is dedicated to helping you find the perfect piece for any occasion. The exceptional experience offered by Thomas Markle Jewelers is unmatched, making it the go-to choice for all your jewelry needs.
7. PANDORA Jewelry
Disney, Marvel, and Star Wars collections

Pandora is a store known for its friendly and welcoming associates. The service is always smooth and efficient, with associates going above and beyond to help customers find exactly what they need. Even when the store is busy with groups of people coming in, customers are still able to make their purchases quickly and easily.
One customer in particular appreciates the quick service at Pandora. They walk in knowing what they want and are able to make their purchase in a fast and efficient manner. The associates are immediately available to assist, ensuring that the customer's experience is positive and satisfying. Overall, Pandora is a store where customers can expect excellent service and a wide selection of products to choose from.
8. Jared
24-hour convenience, in-store services

I had a disappointing experience with a personalized 14K gold nameplate necklace I ordered from Jareds. The delivered item did not match the website photo, featuring a small script name and a thin chain, and the clasp was difficult to open. The quality of the piece was poor and it did not appear to be made of 14K gold. I was extremely let down by the product and the company.
In a separate incident, my wife went to Jareds to get her wedding and engagement rings cleaned. She had a bug bite on her face and the sales representative asked about it. My wife explained it was a bug bite, but Jareds still called the police and three officers arrived at our door, questioning me and almost arresting me for domestic violence. This was due to a misunderstanding, as my wife had simply gotten a bug bite while we were out inspecting a house. As a result of this incident, we have decided to cancel our warranties with Jareds and will no longer be doing business with them. We were shocked and appalled by the company's actions.
9. Donna Jewelry
Stylish, high-quality jewelry for various occasions

The staff at the location provided excellent assistance, demonstrating extensive knowledge and expertise. They were instrumental in helping the author find the ideal engagement ring, offering guidance and support throughout the process. The overall experience at the location was highly positive and memorable.
The custom design process was executed seamlessly, resulting in a stunning and impressive final product. The author was thoroughly impressed with the quality and design of the piece, which was tailored to their specifications. The location's ability to deliver exceptional custom designs further enhanced the overall positive experience.
10. Kendra Scott
Color Bar™ personalized jewelry design

A surprise party was organized, and everything went smoothly thanks to the accommodating staff. The party took place at a shopping venue, where a private shopping party was held to celebrate a mother's 60th birthday.
The staff's exceptional accommodating nature made the party a success. They went above and beyond to ensure that the party was perfect, making it a memorable event for the birthday celebrant and the guests. The staff's friendliness and willingness to assist contributed to the overall positive atmosphere of the party.
11. Hartmann Jewelry
Knowledgeable and friendly staff

The jewelry store employee examined the ring I presented, informing me that a simple soldering job was required. She provided an estimate of $15 and anticipated a completion time of 3-5 days. Upon receiving a call from the store a few days later, I went to pick up the repaired ring. The quality of the work exceeded my expectations, and I highly recommend their services.
My wait time in the jewelry store was approximately 10 minutes, despite there being just one employee handling repairs and another working as a cashier and consultant. The line had only two people ahead of me, but the service was efficient and timely.
12. Pandora Jewelry

13. Tous Jewelry in Memorial

14. ROMXVI Custom Jewelry By Jae

15. Swarovski in Memorial

16. Lovisa
