Top 20 furniture stores in Philadelphia
Furniture Stores in Philadelphia: A Comprehensive Guide When it comes to furnishing your home, it's essential to find the right furniture stores in Philadelphia that offer quality products, affordable prices, and excellent customer service. Whether you're searching for modern or traditional styles, there are plenty of furniture stores in Philadelphia to choose from. From big-box retailers to independent boutiques, this guide will help you find the perfect furniture store for your needs. So, let's delve into the world of furniture stores in Philadelphia.
- 1. Grossman Furniture
- 2. Bob’s Discount Furniture and Mattress Store
- 3. Furniture Mecca
- 4. Raymour & Flanigan Furniture and Mattress Store
- 5. AMERICAN FURNITURE OUTLET
- 6. Boss Furniture
- 7. Jerusalem Furniture
- 8. home gallery furniture
- 9. Best Buy Furniture
- 10. Furniture Mecca
- 11. Ashley Outlet
- 12. Richie D's Discount Furniture
- 13. Lovesac
- 14. Relevant Furniture Philadelphia
- 15. CB2
- 16. Jerusalem Furniture
- 17. Minima
- 18. Whole House Fine Furniture
- 19. Furniture Mecca
- 20. Galaxy Furniture Philly
1. Grossman Furniture
Expert design consultations and custom orders available.

Grossman Furniture offers a fantastic experience for customers looking to furnish their living spaces. The knowledgeable staff at the store are eager to help and provide assistance in finding the perfect pieces to suit each individual's needs. With a wide variety of styles to choose from, Grossman Furniture has something for everyone.
The store's selection of furniture is top-notch, with many different options available to fit a range of tastes and preferences. Whether you're looking for modern, contemporary pieces or more traditional styles, Grossman Furniture has you covered. The helpful staff are there to guide you through the selection process, ensuring that you find the furniture that's just right for you. Overall, Grossman Furniture is a great destination for anyone in the market for new furniture.
2. Bob’s Discount Furniture and Mattress Store
Friendly customer service and regular discounts

The speaker shares a negative experience with Bob's furniture store, highlighting several issues with the sales representatives and product quality. Sales reps on the phone are often in a rush to make sales and move on to the next person. Some can be disrespectful, leading the speaker to refuse to buy from them. On the floor in Southington, CT, salespeople claim to have bought the same products they're selling as a sales pitch, but the speaker has found this to be untrue, as seen with the same bed frame breaking multiple times in the same week. Online purchases are also problematic, such as a wedge pillow that took over a month to arrive, requiring a second purchase elsewhere, despite promising 3-7 day delivery. The speaker warns that the cheap prices can result in expensive replacements and poor quality in the long run, concluding with a vow to avoid Bob's due to their unpleasant experience.
In contrast, the speaker also offers a positive review of their experience at Bob's furniture store, specifically highlighting the excellent service provided by Rhea and Asenath. Upon entering, Rhea immediately helped the speaker and their partner browse options aligned with their preferences, taking the time to check in with them while they contemplated their decision. The store provided numerous great options within their price range. Once they decided, Rhea and Asenath smoothly guided them through the purchasing process. Overall, the experience proved both pleasant and efficient, leaving the speaker eager to return for more products and superior customer service.
3. Furniture Mecca
Exclusive designs and customization options

The author describes a negative experience with an unnamed company from which they ordered a mattress. Despite paying in full, the mattress was never delivered, and the company failed to refund the money or provide the product. Adding to the frustration, the company charged a setup fee that was not accurately disclosed during the purchasing process, taking an additional $25 from the author's account.
As a result of this poor customer service and dishonest business practices, the author has decided not to use the company again. They caution others against purchasing from this company, advising them to avoid the stress and financial loss that they experienced. This situation highlights the importance of transparent pricing, dependable delivery, and trustworthiness in building positive customer relationships and maintaining a strong business reputation.
4. Raymour & Flanigan Furniture and Mattress Store
Knowledgeable and helpful staff

I recently bought a living room sectional, but unfortunately, I discovered a defect in the chase part which causes it to sink in. Interestingly, two of my white neighbors also purchased furniture from the same store, R&F, and they were able to return their furniture without any issues. However, I was not given the same opportunity to return the defective sectional.
In terms of the store's location, there is ample parking space, which makes it convenient for customers. The staff is friendly and always ready to assist, creating a welcoming environment for shoppers. The store offers a wide variety of furniture to choose from, making it an ideal place to furnish your home.
5. AMERICAN FURNITURE OUTLET

6. Boss Furniture
Customization options available

The furniture store offers high-quality products and swift delivery services. They also have knowledgeable employees who are eager to help. I have made multiple purchases for two of my houses from this store. Unfortunately, my recent experience was far from satisfactory.
Despite the poor customer service I received, I still decided to buy furniture from them. However, my purchase was marred by delays and inaccuracies. My furniture arrived almost a week late and, to make matters worse, it was the wrong set. This level of service was not acceptable, and I hope that the store will take steps to correct these issues in the future.
7. Jerusalem Furniture
Offers custom furniture design and assembly services

A customer purchased a furniture set, but they were not satisfied with the quality of the fabric. In fact, the set was already starting to separate, and the customer had not even finished paying for it. Despite bringing this issue to the store's attention, they did not take any action to remedy the situation.
On the other hand, another customer had a very positive experience with the same furniture store in Philadelphia. They commended the store for its excellent service and high-quality merchandise. In fact, they went so far as to say that this store was even better than Raymore and Flanigans, which is known for its high-quality furniture. This discrepancy in customer experiences highlights the importance of consistent quality control and customer service.
8. home gallery furniture
Curated selection, personalized consultations

Considering getting new furniture? It is strongly advised not to purchase from a specific company due to a terrible customer experience. The sales process and management were extremely poor, making it a frustrating ordeal.
In one instance, the author was unable to use their phone at the location, and to make things worse, the store was closed on a day it was supposed to be open, despite the author visiting on that day. Additionally, the company failed to deliver a couch that the author had already paid for, further emphasizing the terrible purchasing experience. Buyers beware!
9. Best Buy Furniture
Dedicated customer service support

Best Buy Furniture in Philadelphia stands out as the premier destination for all your furniture needs, offering a wide selection of furniture pieces for every room in your home. The showroom is carefully curated to cater to different styles and preferences, making it easy for customers to find the perfect pieces to suit their taste and home decor.
10. Furniture Mecca
Expert design consultation and delivery services

Avoid purchasing items from the store due to their poor service and deceitful tactics. The team fast-talks and takes advantage of customers, making for a negative shopping experience. It is crucial for buyers to be cautious.
The store offers a wide range of furniture at impressive prices, including some unique and stylish pieces. However, be aware that some items are overpriced and may not meet expectations for comfort. For example, the bed is surprisingly high and not as comfortable as one might anticipate, especially given the cost.
11. Ashley Outlet
Outlet store with discounted prices

One reason to avoid going to a certain location and spending money there is the issue of customer service. Customers have reported being misled about the availability of items, with products being listed as in stock when they are actually far away and not readily available. This can result in frustration and inconvenience for customers.
On the other hand, Ashley Furniture at 9755 Roosevelt Blvd is a standout when it comes to customer service. The staff, including Chrystal Turner and her team, are exceptionally helpful and go above and beyond to assist customers. If you are in need of furniture and want a positive shopping experience, Ashley Furniture at 9755 Roosevelt Blvd is a great choice.
12. Richie D's Discount Furniture
Friendly customer service, haggle-friendly

The cost of buying products or services from this place is too high, and customers receive poor value in return. Adding to the inconvenience is the lack of available parking or loading space, making it difficult to even make a purchase. Unfortunately, the staff does not provide adequate assistance to customers, which further detracts from the overall experience.
This establishment's high prices do not reflect the quality or service provided. Parking and loading are additional challenges for customers, and the unhelpful attitude of staff compounds these issues. Overall, the experience of purchasing from this place is negative and not recommended.
13. Lovesac
Customizable, modular furniture designs

The company in question has received numerous complaints regarding their misleading products and poor customer service. Customers have reported that the products they receive do not match the specifications advertised online, and the company has been reluctant to accept returns. Those who have purchased from this company have found themselves stuck with a low-quality product and out hundreds of dollars.
In particular, Lovesac has come under fire for their uncomfortable sofas. One customer even ranks their Lovesac purchase as the second worst in their life, with only a waterbed ranking lower. Despite the convenience of purchasing from Lovesac, this individual regrets their decision due to the extreme discomfort of the sofa. It serves as a reminder to always do thorough research and consider all options before making a purchase.
14. Relevant Furniture Philadelphia
Customizable furniture and eco-friendly options.

Relevant Furniture Philadelphia offers an excellent selection of high-quality furniture and is known for its friendly and helpful staff. This establishment is highly recommended for anyone in search of furniture that combines style, comfort, and durability. With a 4.6-star rating based on 97 reviews, it's clear that customers appreciate the exceptional products and services provided by Relevant Furniture.
Whether you're looking for a new sofa, dining table, or bedroom set, Relevant Furniture has something to suit every taste and budget. The knowledgeable staff are always on hand to answer questions, provide product recommendations, and help you make an informed purchasing decision. With a strong commitment to customer satisfaction, Relevant Furniture has established itself as a trusted and reliable source for all your furniture needs.
15. CB2
Curated collections and exclusive designs

The service provided by the furniture store is exceptional. The sales staff is willing to negotiate with management to offer the lowest possible price on their high-quality furniture. They go above and beyond by delivering the furniture at the agreed-upon time and providing set-up services.
The selection of furniture is impressive, and the store offers fabric samples for customers to take home before making a decision. One satisfied customer shared their positive experience, noting that they appreciated the opportunity to test out the fabric before purchasing. They were thrilled with their new sofa, indicating the store's commitment to providing great service and quality products.
16. Jerusalem Furniture
Family-owned business since 1976

The customer service experience was exceptional. The staff provided assistance that was both helpful and patient, even when dealing with a complex order. Their expertise and commitment to providing quality service made the process smooth and easy.
The furniture selection offered was plentiful and impressive, with reasonable prices making it accessible to a wide range of customers. Once the order was placed, the delivery was prompt and efficient. The staff members who delivered the furniture were friendly and took the time to ensure that everything was set up correctly, adding to the overall positive experience.
17. Minima

Copy link Head to Minima in Old City to peruse this design showroom's curated collection of contemporary furniture and lighting from local and international designers and architects. Co-owners Eugenie Perret, influenced by her childhood in Istanbul, and Michael Schmick, a product and furniture designer, have run Minima since 1999. Open in Google Maps 118 N 3rd St, Philadelphia, PA 19106 (215) 922-2002 (215) 922 -2002 Visit Website A post shared by Minima (@minima_us) on May 14, 2016 at 3:03 pm m. PDT
18. Whole House Fine Furniture

19. Furniture Mecca
Knowledgeable staff, extensive collection, custom orders

The business in question has been criticized for having the worst customer service. Upon visiting their Venango Street location in Philadelphia to purchase mattresses and box springs, the reviewer found the store empty and struggled to get the attention of salespeople who seemed engaged in a conversation.
The reviewer strongly advises against buying anything from this store due to their terrible service and deceitful practices. They accuse the staff of being fast-talking cheaters who take advantage of customers. This warning serves as a caution for potential customers to be careful and vigilant.