20 mattress stores in New York City
When it comes to finding the perfect mattress, residents and visitors in New York City have a variety of options at their disposal. With numerous mattress stores throughout the city, shopping for a new mattress is a straightforward process. These stores offer an extensive range of mattress types, from innerspring and memory foam to adjustable and hybrid models, ensuring there's something for every sleep preference and budget. Discover the convenience and comfort that come with exploring the vast selection of mattress stores in New York City.
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- 1. SleePare Mattress Store NYC
- 2. Mattress Firm Chelsea
- 3. Mattress Firm Union Square
- 4. Mattress Firm Hells Kitchen on 9th Ave
- 5. Mattress Firm Midtown East
- 6. Mattress Firm Tribeca
- 7. Mattress Firm Harlem
- 8. Mattress Firm Columbus Avenue
- 9. Mattress Firm Upper East Side
- 10. Mattress Firm Lexington Avenue
- 11. Mattress Firm Broadway
- 12. Mattress Firm Greenpoint
- 13. Raymour & Flanigan Furniture and Mattress Store
- 14. Mattress Firm Washington Heights
- 15. Mattress Firm Park Slope
- 16. The Clean Bedroom Organic Mattress Store
- 17. Craig's Beds Mattress Store
- 18. The Sleep Loft - Online Mattress Showroom
- 19. KEETSA Mattress - New York
- 20. Vispring Luxury Mattress Store, New York City
1. SleePare Mattress Store NYC
Expert consultations and 100-night trials
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SleePare is an exceptional mattress store that stands out from others due to its excellent customer service and wide selection of mattresses. My wife and I had been experiencing lower back pain on our Casper mattress for over two years, so we were excited to discover that SleePare carried a variety of online brands that we could try in-store. Upon visiting, salesperson Fazi was extremely knowledgeable about the different mattresses and took her time explaining the differences between them without pressuring us to make a purchase.
We chose the Helix Dawn Luxe, which arrived within six days of ordering, with no off-gassing or waiting time to sleep on it. The mattress is comfortable and has significantly improved our back pain. Fazi even gave us her number and answered all of our questions patiently, despite the potential annoyance. Overall, SleePare's store is clean, and the customer service is exceptional. I highly recommend their mattresses and service.
In addition to SleePare's outstanding products and customer service, their customer service team, particularly Bruce, goes above and beyond to meet customers' needs. I had a few issues with my purchase, but Bruce was always responsive and resolved them promptly. The team is willing to go the extra mile to help customers, even if it's not part of their usual procedures. Their exceptional customer service has made me confident that I would purchase from them again.
SleePare is an exceptional mattress store that stands out from others due to its excellent customer service and wide selection of mattresses. My wife and I had been experiencing lower back pain on our Casper mattress for over two years, so we were excited to discover that SleePare carried a variety of online brands that we could try in-store. Upon visiting, salesperson Fazi was extremely knowledgeable about the different mattresses and took her time explaining the differences between them without pressuring us to make a purchase.
We chose the Helix Dawn Luxe, which arrived within six days of ordering, with no off-gassing or waiting time to sleep on it. The mattress is comfortable and has significantly improved our back pain. Fazi even gave us her number and answered all of our questions patiently, despite the potential annoyance. Overall, SleePare's store is clean, and the customer service is exceptional. I highly recommend their mattresses and service.
In addition to SleePare's outstanding products and customer service, their customer service team, particularly Bruce, goes above and beyond to meet customers' needs. I had a few issues with my purchase, but Bruce was always responsive and resolved them promptly. The team is willing to go the extra mile to help customers, even if it's not part of their usual procedures. Their exceptional customer service has made me confident that I would purchase from them again.
2. Mattress Firm Chelsea
Knowledgeable and helpful staff
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Offering great customer service is Reggie, who is wonderful and super professional. However, there have been instances where the customer service is disappointingly poor.
One such experience involved missing a scheduled delivery, followed by the employee doubting the customer's claim of not being at home and refusing to provide the manager's name. The employee even directed the customer to call customer service, which worsened the situation.
Offering great customer service is Reggie, who is wonderful and super professional. However, there have been instances where the customer service is disappointingly poor.
One such experience involved missing a scheduled delivery, followed by the employee doubting the customer's claim of not being at home and refusing to provide the manager's name. The employee even directed the customer to call customer service, which worsened the situation.
3. Mattress Firm Union Square
Expert staff for personalized service
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Elvin is an exceptional individual, known for his helpful and friendly demeanor. He and the manager provided excellent assistance in selecting a mattress, demonstrating extensive knowledge of their products. Their expertise and guidance helped us make an informed decision that suited our needs and budget.
Elvin and the manager were incredibly helpful and friendly, making our shopping experience a positive one. Their product knowledge was impressive, and they took the time to understand our preferences and budget before offering suggestions. If you're in the market for a mattress, Elvin and his team are highly recommended.
Elvin is an exceptional individual, known for his helpful and friendly demeanor. He and the manager provided excellent assistance in selecting a mattress, demonstrating extensive knowledge of their products. Their expertise and guidance helped us make an informed decision that suited our needs and budget.
Elvin and the manager were incredibly helpful and friendly, making our shopping experience a positive one. Their product knowledge was impressive, and they took the time to understand our preferences and budget before offering suggestions. If you're in the market for a mattress, Elvin and his team are highly recommended.
4. Mattress Firm Hells Kitchen on 9th Ave
5. Mattress Firm Midtown East
Knowledgeable and friendly staff
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The staff at the establishment are commendable. They are knowledgeable and provide excellent service to their customers. One notable employee is Bill, who works in sales. He is a skilled and patient professional, ensuring that customers have a positive shopping experience. Bill's exceptional customer service skills make him a valuable asset to the team.
Overall, the shopping experience at this establishment is highly recommended. Customers can expect to be greeted by a friendly and helpful staff, who are dedicated to providing excellent service. The professionalism and patience of employees like Bill make for a terrific shopping experience. Anyone looking for a place to shop should strongly consider this establishment.
The staff at the establishment are commendable. They are knowledgeable and provide excellent service to their customers. One notable employee is Bill, who works in sales. He is a skilled and patient professional, ensuring that customers have a positive shopping experience. Bill's exceptional customer service skills make him a valuable asset to the team.
Overall, the shopping experience at this establishment is highly recommended. Customers can expect to be greeted by a friendly and helpful staff, who are dedicated to providing excellent service. The professionalism and patience of employees like Bill make for a terrific shopping experience. Anyone looking for a place to shop should strongly consider this establishment.
6. Mattress Firm Tribeca
Knowledgeable staff and wide selection under one roof
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Dylan, the manager, provided outstanding service during my search for a new mattress. He was knowledgeable, friendly, and quick, helping me find the perfect match with ease. The mattresses offered were of premium quality at a reasonable price. I highly recommend visiting this location for anyone in need of better assistance with their mattress selection.
In my experience, Dylan was instrumental in helping me find the right mattress. His expertise and customer service skills made the process smooth and efficient. I was grateful for his help and appreciated the reasonable prices for high-quality mattresses. I would encourage anyone to seek Dylan's assistance when looking for their perfect mattress match.
Dylan, the manager, provided outstanding service during my search for a new mattress. He was knowledgeable, friendly, and quick, helping me find the perfect match with ease. The mattresses offered were of premium quality at a reasonable price. I highly recommend visiting this location for anyone in need of better assistance with their mattress selection.
In my experience, Dylan was instrumental in helping me find the right mattress. His expertise and customer service skills made the process smooth and efficient. I was grateful for his help and appreciated the reasonable prices for high-quality mattresses. I would encourage anyone to seek Dylan's assistance when looking for their perfect mattress match.
7. Mattress Firm Harlem
Knowledgeable and friendly staff
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Mattress Firm Harlem has a wide selection of mattresses, and the store is quiet and clean. Upon entering, I received immediate and undivided attention from the store manager, Daisy. She was patient, attentive, and knowledgeable about the different mattresses, staying with me even after her quitting time to ensure I made a decision.
I was very pleased with the assistance I received in selecting a mattress. I shared my preferences with Larry, who helped me choose the perfect one for me. Larry's expertise and attentiveness made the process of selecting a mattress easy and stress-free. Overall, my experience with Mattress Firm Harlem was exceptional, and I would highly recommend their services to anyone in need of a new mattress.
Mattress Firm Harlem has a wide selection of mattresses, and the store is quiet and clean. Upon entering, I received immediate and undivided attention from the store manager, Daisy. She was patient, attentive, and knowledgeable about the different mattresses, staying with me even after her quitting time to ensure I made a decision.
I was very pleased with the assistance I received in selecting a mattress. I shared my preferences with Larry, who helped me choose the perfect one for me. Larry's expertise and attentiveness made the process of selecting a mattress easy and stress-free. Overall, my experience with Mattress Firm Harlem was exceptional, and I would highly recommend their services to anyone in need of a new mattress.
8. Mattress Firm Columbus Avenue
Knowledgeable staff and wide selection
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The salesman who assisted me was knowledgeable and thorough, providing excellent advice and expertise. He was extremely attentive to my needs and helped guide my selection.
The salesperson was very experienced and made sure to cover all the necessary details. He was consistently focused on my requirements, offering expert guidance and advice to help me make the best choice.
The salesman who assisted me was knowledgeable and thorough, providing excellent advice and expertise. He was extremely attentive to my needs and helped guide my selection.
The salesperson was very experienced and made sure to cover all the necessary details. He was consistently focused on my requirements, offering expert guidance and advice to help me make the best choice.
9. Mattress Firm Upper East Side
knowledgeable staff and financing options
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The salesperson, Eli, was extremely friendly and helpful in assisting me with choosing a mattress that suited all my needs. He was patient and understanding, allowing me to take my time considering a wide selection of mattresses and foundations. Eli made it a priority to find a mattress that I both loved and that fit our price point.
I was impressed with the variety of mattresses available, and Eli's knowledge and expertise made it easy for me to make an informed decision. He took the time to explain the features and benefits of each mattress, ensuring that I fully understood my options. In the end, I found a mattress that provided the right amount of support and comfort, and I am thrilled with my purchase.
The salesperson, Eli, was extremely friendly and helpful in assisting me with choosing a mattress that suited all my needs. He was patient and understanding, allowing me to take my time considering a wide selection of mattresses and foundations. Eli made it a priority to find a mattress that I both loved and that fit our price point.
I was impressed with the variety of mattresses available, and Eli's knowledge and expertise made it easy for me to make an informed decision. He took the time to explain the features and benefits of each mattress, ensuring that I fully understood my options. In the end, I found a mattress that provided the right amount of support and comfort, and I am thrilled with my purchase.
10. Mattress Firm Lexington Avenue
Knowledgeable staff and flexible financing options
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A visitor to a store had a negative experience with an employee named Kris, who was reportedly rude. The reviewer had originally intended to find another employee named Vincent, but he was not present at the time. In contrast to this experience, the reviewer had a very positive interaction with an employee named William at Mattress Firm. William went above and beyond to help the reviewer find and purchase a king, twin, and full-size mattress for a client's new apartment.
The reviewer mentions that they usually do not write reviews, but felt compelled to leave feedback in this case due to the striking difference in customer service they received from Kris and William. While Kris was rude to the reviewer, William provided excellent assistance and helped the reviewer find exactly what they needed at Mattress Firm. The reviewer's experience highlights the importance of quality customer service, as it can greatly impact a customer's perception of a business and their decision to return or recommend the business to others.
A visitor to a store had a negative experience with an employee named Kris, who was reportedly rude. The reviewer had originally intended to find another employee named Vincent, but he was not present at the time. In contrast to this experience, the reviewer had a very positive interaction with an employee named William at Mattress Firm. William went above and beyond to help the reviewer find and purchase a king, twin, and full-size mattress for a client's new apartment.
The reviewer mentions that they usually do not write reviews, but felt compelled to leave feedback in this case due to the striking difference in customer service they received from Kris and William. While Kris was rude to the reviewer, William provided excellent assistance and helped the reviewer find exactly what they needed at Mattress Firm. The reviewer's experience highlights the importance of quality customer service, as it can greatly impact a customer's perception of a business and their decision to return or recommend the business to others.
11. Mattress Firm Broadway
Knowledgeable staff, financing options
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At Myrtle Ave. Store, we purchased three mattresses with the assistance of Samuel. He was knowledgeable, took his time to show us various mattress types, and did not employ hard-selling tactics or rush us.
However, I advise against buying mattresses from this location. The store is known for deceptive sales practices, and their customer service is less than satisfactory. In fact, a customer who had an issue was even denied the opportunity to speak with the district manager.
At Myrtle Ave. Store, we purchased three mattresses with the assistance of Samuel. He was knowledgeable, took his time to show us various mattress types, and did not employ hard-selling tactics or rush us.
However, I advise against buying mattresses from this location. The store is known for deceptive sales practices, and their customer service is less than satisfactory. In fact, a customer who had an issue was even denied the opportunity to speak with the district manager.
12. Mattress Firm Greenpoint
Expert staff for personalized recommendations
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The salesman, named Patrick, was very courteous and professional during the mattress purchasing experience. He provided excellent assistance, making the process of buying a mattress easy and straightforward for the customer.
Patrick's help was greatly appreciated, resulting in a great experience for the customer. His attentiveness and knowledge made it simple for the customer to find the perfect mattress for their needs. Overall, the professionalism and courtesy shown by Patrick made the experience enjoyable and stress-free.
The salesman, named Patrick, was very courteous and professional during the mattress purchasing experience. He provided excellent assistance, making the process of buying a mattress easy and straightforward for the customer.
Patrick's help was greatly appreciated, resulting in a great experience for the customer. His attentiveness and knowledge made it simple for the customer to find the perfect mattress for their needs. Overall, the professionalism and courtesy shown by Patrick made the experience enjoyable and stress-free.
13. Raymour & Flanigan Furniture and Mattress Store
Expert design services available
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The customer service provided by both Daniel and Joe was exceptional. They helped the customer with their extensive mattress selection, ensuring that the right choice was made. Their patience and expertise were evident as they took the time to assist with the customer's needs.
The store itself was pleasant, and the customer was impressed with the level of service provided. The delivery of the mattress was not only satisfactory but exceeded expectations, earning an A+ for the service and an A++ for the delivery. The customer left feeling grateful for the assistance and the overall positive experience.
The customer service provided by both Daniel and Joe was exceptional. They helped the customer with their extensive mattress selection, ensuring that the right choice was made. Their patience and expertise were evident as they took the time to assist with the customer's needs.
The store itself was pleasant, and the customer was impressed with the level of service provided. The delivery of the mattress was not only satisfactory but exceeded expectations, earning an A+ for the service and an A++ for the delivery. The customer left feeling grateful for the assistance and the overall positive experience.
14. Mattress Firm Washington Heights
Knowledgeable staff and financing options
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Our store is dedicated to ensuring that every customer gets a good night's sleep. To achieve this, our Sleep Experts undergo extensive training of over 200 hours to provide personalized solutions including mattresses, bedding, and other essentials.
During a recent visit, the selection of mattresses was impressive, despite the store's small size. After testing out some options, we made a purchase on the same day. The mattresses available catered to a range of preferences, making it easy to find one that suited our needs.
Our store is dedicated to ensuring that every customer gets a good night's sleep. To achieve this, our Sleep Experts undergo extensive training of over 200 hours to provide personalized solutions including mattresses, bedding, and other essentials.
During a recent visit, the selection of mattresses was impressive, despite the store's small size. After testing out some options, we made a purchase on the same day. The mattresses available catered to a range of preferences, making it easy to find one that suited our needs.
15. Mattress Firm Park Slope
Expert staff assist with personalized choices
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The staff at this mattress store are very helpful and knowledgeable. They take the time to assist customers without pressuring them into making a decision. The selection of mattresses is impressive, making it an ideal place to find the right one.
Juan, a staff member at the store, stood out for his exceptional service. Despite being the only employee at the time and having multiple clients to attend to, he managed to make each one feel valued and well taken care of. His knowledge and attentiveness were particularly noteworthy, contributing to a positive experience for customers.
The staff at this mattress store are very helpful and knowledgeable. They take the time to assist customers without pressuring them into making a decision. The selection of mattresses is impressive, making it an ideal place to find the right one.
Juan, a staff member at the store, stood out for his exceptional service. Despite being the only employee at the time and having multiple clients to attend to, he managed to make each one feel valued and well taken care of. His knowledge and attentiveness were particularly noteworthy, contributing to a positive experience for customers.
16. The Clean Bedroom Organic Mattress Store
Specialized organic mattresses store in NYC
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I had a positive experience searching for the right mattress at a specific location, where a man named Roger provided excellent customer service. I decided to purchase the EOS classic mattress, which suits my needs well.
Additionally, I had a great experience purchasing a comforter from the same place. The owner's customer service was exceptional. I had questions about the comforter before buying and the owner answered them all promptly and helpfully.
I had a positive experience searching for the right mattress at a specific location, where a man named Roger provided excellent customer service. I decided to purchase the EOS classic mattress, which suits my needs well.
Additionally, I had a great experience purchasing a comforter from the same place. The owner's customer service was exceptional. I had questions about the comforter before buying and the owner answered them all promptly and helpfully.
17. Craig's Beds Mattress Store
18. The Sleep Loft - Online Mattress Showroom
19. KEETSA Mattress - New York
20. Vispring Luxury Mattress Store, New York City
